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      KeyBank

      Engaged Employer

      KeyBank reviews

      3.6

      58% would recommend to a friend

      (3,510 total reviews)
      avatar

      Chris Gorman

      62% approve of CEO

      52% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Work/Life balance

      3.5

      Culture & values

      3.4

      Compensation and benefits

      3.4

      Career opportunities

      3.1

      Senior management

      KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Nov 19, 2019

      KeyBank has given up

      It engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of PTO, federal holidays are off.

      Cons

      KeyBank has given up. Unable to move their stock price and unable to increase revenue, their only option is to cut. They are laying off, they're closing branches. There are no innovative people in the chain of management (you can tell by their bizarre advertising campaign along 480 with some guy being excited about their abysmal mobile app), so their only plan is to outsource and cut jobs to look more appealing to a buyer. Don't work here, their only plan is to get rid of any staff that they can. I left Key for a new job about two years ago because I saw the writing on the wall, and indeed it has come to pass much of IT has been outsourced. I felt so strongly about hearing this news I felt the need to comment to warn anyone else thinking of working for this company that only views you as something to be cut: stay away.

      2.0
      Jan 7, 2019

      Personal Banker

      Personal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTO. 401K match (to be vested you need to stay with the company for over 3 years, most employees leave within their first year). Pay for a banker role is higher than most banks (reasons are below).

      Cons

      Management is very incompetent and is only concerned with hitting their sales goals. Prehistoric systems that are constantly crashing, which makes doing your job extremely irritating. Sales calls with upper management 4 days a week and micromanaging branch managers reviewing your production numbers throughout the day. "Boiler Room" mentality. Lack of career opportunities as most openings are either for a teller or a banker role. Taking time off is challenging due to the fact that branches are always short-staffed. Turning into what Wells Fargo used to be prior to the lawsuits, and is getting only worse.

      1.0
      Feb 8, 2017

      Engineer 2

      Engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible work times if approved by manager

      Cons

      Management created a culture that if you're a yes man, liar and backstabber your are rewarded. Their review process DHP is a joke, the only people who get raises or bonuses are those that fall into the category mentioned above. If you want to be honest, hardworking, take responsibility, take pride in your work, this is not the workplace environment desired.

      Viewing 16 - 18 of 3,510 Reviews
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      ReviewsKeyBank reviews

      Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.