Is KeyBank a good company to work for as a Bank Manager?

Bank Manager professionals working at KeyBank have rated their employer with 3.8 out of 5 stars in 446 Glassdoor reviews. This is a higher than average score with the overall rating of KeyBank employees being 3.6 out of 5 stars. Search open Bank Manager Jobs at KeyBank now and start preparing for your job interview by browsing frequently asked Bank Manager interview questions at KeyBank .

Does KeyBank pay Bank Manager employees well?

Bank Manager professionals rate their compensation and benefits at KeyBank with 3.6 out of 5 stars based on 446 anonymously submitted employee reviews. This is 5.7% better than the company average rating for salary and benefits. Find out more about Bank Manager salaries at KeyBank.

How happy are Bank Manager professionals working at KeyBank?

59% of Bank Manager employees at KeyBank would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Bank Manager professionals have also rated KeyBank with a 3.7 rating for work-life-balance, 4.2 rating for diversity and inclusion, 3.5 rating for culture and values and 3.8 rating for career opportunities.

What are the top reviewed jobs at KeyBank?

Personal Banker (305) , Branch Manager (143) , Teller (127) , Bank Teller (120) , Lead Teller (102) , Relationship Manager (82) , Financial Wellness Consultant (71) , Analyst (69) , Licensed Relationship Manager (49) , Customer Service Representative (40) , Intern (37) , Manager (37) , Retail Banking Intern (36) , Private Client Banker (31) , Account Manager (22)

What are the pros of working at KeyBank according to real employee reviews?

"Good Benefits and Perk." ((in 306 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 201 reviews)); "Great people throughout the company who want to help you be successful personally and professionally." ((in 193 reviews)); "Good work life balance if you are not in Investment Banking" ((in 182 reviews)); "Great Culture and Place to Work" ((in 136 reviews))

What are the cons of working at KeyBank according to real employee reviews?

"Corporate management is poor" ((in 149 reviews)); "No training program in place for incoming managers." ((in 73 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 70 reviews)); "Manager(s) subliminal buliying; plays favoritism;lack of respect; pay scale disparity between male/female." ((in 28 reviews)); "Low raises and bonuses (if any)" ((in 24 reviews))

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KeyBank

KeyBank Bank Manager reviews

3.8

59% would recommend to a friend

(446 total reviews)

Chris Gorman

67% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Banker/Manager employees have rated KeyBank with 3.8 out of 5 stars, based on 446 company reviews on Glassdoor. This indicates that most Banker/Manager professionals have a good working experience there. KeyBank is rated in line with the average (within 1 standard deviation) by Banker/Manager professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

446 reviews

4.0

Jul 13, 2025

Good management

Personal banker

Recommend

CEO approval

Business Outlook

Pros

work life balance. great management

Cons

no real cons besides can be slow and boring at times

3.0

May 18, 2025

Good place to work for the most part

Bank teller

Recommend

CEO approval

Business Outlook

Pros

PTO and company benefits are great.

Cons

Most of the offices don’t have a lot of staff.

4.0

Apr 21, 2025

Nice environment

Bank teller

Recommend

CEO approval

Business Outlook

Pros

Thorough training, involved and helpful branch managers

Cons

Not a lot of room for growth

Viewing 19 - 21 of 446 Reviews

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Jobs at KeyBank

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Senior Relationship Manager OR Senior Banker, Income Property Group

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Business Banking Relationship Manager

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KeyBank

KeyBank Bank Manager reviews

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Reviews by job title

Good management

Good place to work for the most part

Nice environment

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