KeyBank reviews

3.6

58% would recommend to a friend

(609 total reviews)
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Chris Gorman

64% approve of CEO

52% positive business outlook

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609 reviews

Reviews about "Culture"

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4.0
Apr 14, 2022

Review

Recommend
CEO approval
Business Outlook

Pros

work flexibility (ie. remote, hybrid, etc)

Cons

lower wages compared to other servicers

4.0
Apr 14, 2022

Great Culture/ OK pay

Recommend
CEO approval
Business Outlook

Pros

Culture and being your authentic self Push for Diversity Remote working

Cons

Salary Some managers are petty Strong push for certifications

1.0
Mar 22, 2022
Recommend
CEO approval
Business Outlook

Pros

During Covid, they converted to a mobile workforce (work from home), which you would think would be good, but they don't have a structured training program, which makes it very, very difficult. However, for existing employees that know what they are doing it's great.

Cons

No structured training. No dedicated mentors. First and second line supervisors have never served in the unit they manage. Staffing is not sufficient for the amount of fraud. Communication is horrible. Senior management doesn't have a clue what's going on since they have two layers below them that also don't have a clue; because they were promoted from other units rather than from within the same fraud unit. Very short sighted management. Just a big hot mess.

Viewing 253 - 255 of 609 Reviews

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