Is KeyBank a good company to work for?

KeyBank has an overall rating of 3.6 out of 5, based on over 3,823 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at KeyBank to a friend and 53% have a positive outlook for the business. The best reviews about KeyBank have been left by employees working as Quantitative Analyst , Financial Analyst and Intern .

Does KeyBank pay their employees well?

According to anonymously submitted Glassdoor reviews, KeyBank employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at KeyBank. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at KeyBank?

60% of KeyBank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KeyBank 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at KeyBank?

Personal Banker (305) , Branch Manager (143) , Teller (127) , Bank Teller (120) , Lead Teller (102) , Relationship Manager (82) , Financial Wellness Consultant (71) , Analyst (69) , Licensed Relationship Manager (49) , Customer Service Representative (40) , Intern (37) , Manager (37) , Retail Banking Intern (36) , Private Client Banker (32) , Account Manager (22)

What are the pros of working at KeyBank according to real employee reviews?

"Good Benefits and Perk." ((in 306 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 205 reviews)); "From most other reviews you can quickly see that there are many great people in operations and sales." ((in 197 reviews)); "Good work life balance if you are not in Investment Banking" ((in 183 reviews)); "Great Culture and Place to Work" ((in 132 reviews))

What are the cons of working at KeyBank according to real employee reviews?

"Corporate management is poor" ((in 149 reviews)); "No training manuals or formalized training." ((in 72 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 72 reviews)); "Senior leadership is awful and they need to change" ((in 55 reviews)); "highly political environment; favoritism is abundant" ((in 26 reviews))

What are employees saying about KeyBank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KeyBank layoffs and their outlook for job security at KeyBank in 2026.

What are the top reviewed KeyBank locations?

Cleveland , Seattle , Buffalo , Brooklyn , Overland Park , New York , Portland , Denver , Albany , Salt Lake City , Columbus , Tacoma , Cincinnati , Indianapolis , Pittsburgh , Amherst , Portland , Dayton , Boise , Syracuse , Toledo , Rochester , Salem , Bellevue , Lockport , Dallas , Hartford , Atlanta , Chicago , Canton

KeyBank reviews

3.6

60% would recommend to a friend

(3,513 total reviews)

Chris Gorman

64% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,513 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews

3.0

Jan 1, 2025

What kind of person are you?

Branch manager

Recommend

CEO approval

Business Outlook

Pros

High volume of client interaction Great products and services that can benefits clients Cleveland team is amazing

Cons

Must wear too many hats Extremely over metricized on sales (yours and all of your employees’) Policies, processes, step by step instructions are in different locations, can be hard to find, and assume you have base level knowledge to jump in and run with it, even when it’s your first time Training by reading computer articles Outdated technology High Retail turnover and minimal staff in branch staffing models Leadership solicits feedback but little to no action is taken to drive positive change or progress Different areas work in silos, not a lot of connection between corporate and branch teams

5.0

Dec 27, 2024

Great

Associate

Recommend

CEO approval

Business Outlook

Pros

Work life balance, benefits, nice people

Cons

Below market pay, not much else. Great company

1.0

Dec 26, 2024

I would not work here again

Personal banker

Recommend

CEO approval

Business Outlook

Pros

There are none at all.

Cons

The culture is lackluster. The compensation is laughable and the executive team is terrible.

Viewing 268 - 270 of 3,513 Reviews

Top companies for "Compensation and Benefits" near you

Wells Fargo

3.7★Compensation & Benefits

JPMorganChase

3.9★Compensation & Benefits

Bank of America

3.8★Compensation & Benefits

Capital One

3.9★Compensation & Benefits

Jobs at KeyBank

Quant Analytics Manager - Credit Risk Modeling

Quant Analytics Manager - Credit Risk Modeling

Quant Analytics Manager - Credit Risk Modeling

Senior Compliance Officer, Prudential Regulation Compliance (Reg W, Reg O, Anti-tying)

Senior Compliance Officer, Prudential Regulation Compliance (Reg W, Reg O, Anti-tying)

KeyBank

KeyBank reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

What kind of person are you?

Great

I would not work here again

Top companies for "Compensation and Benefits" near you

Jobs at KeyBank

KeyBank reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

KeyBank reviews FAQs

Jobs at KeyBank