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      KeyBank

      Engaged Employer

      KeyBank reviews

      3.6

      60% would recommend to a friend

      (3,513 total reviews)
      avatar

      Chris Gorman

      64% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      4K reviews
      3.0
      Jan 15, 2024

      Meh...

      Personal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people I work with are great.

      Cons

      Very outdated systems They jumped on the bandwagon of "relationship bank" without having anything in place to be a true relationship bank. A lot of hoops to jump through to process a variety of loans; very picky underwriters. Health insurance is a joke; better off being on welfare insurance Room for advancement outlook outside of Cleveland is bleak. They cater to/attract a lower income clientele - but always expect them to invest or open multiple accounts when the clients can barely keep $100 in their basic checking acct.

      2.0
      Jan 1, 2024

      Overrated Company

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have really good medical benefits. The hsa card process is annoying though. They make you go to a branch to get the card.

      Cons

      Key is known as one of the best employers in Cleveland. Curious how many of those people that says this has worked there. They mostly promote within so a lot of people are in jobs that they are not qualified to be in. Lots of favoritism and tend to make things very uncomfortable when it comes to politics.

      1.0
      Dec 15, 2023

      None

      Sr specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay for this position is pretty good. Could be more because it's a lot of work.

      Cons

      Over worked. Poor management and rude coworkers

      Viewing 280 - 282 of 3,513 Reviews
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      ReviewsKeyBank reviews

      Glassdoor has 3,823 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.