Keypath Education reviews

3.0

48% would recommend to a friend

(437 total reviews)
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Steve Fireng

73% approve of CEO

48% positive business outlook

Keypath Education has an employee rating of 3.0 out of 5 stars, based on 437 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Keypath Education employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

437 reviews
2.0
Mar 25, 2025
Recommend
CEO approval
Business Outlook

Pros

If you enjoy helping people to improve themselves, are committed to the education sector, are self-motivated and have a good work ethic, you can make a good living (over $100k for me, but I was the only person in my team hitting target and making commission). Depending upon your manager, once you've proven yourself you will be left to manage your work-load as you see fit, so long as you communicate what you're up to (eg I opened my calendar early every morning and often at weekends, but would sometime finish early or go to appointments during typical working hours). When it's good it's wonderful - I met really inspiring people in the marketing team who respected my ability to succeed in a difficult role with a new partner and who truly made me feel valued. Working from home is particularly helpful for those of us with disabilities, families etc

Cons

I left due to persistent bullying - the 3rd person to leave my small team due to the same conduct by the same person in less than 2 years. After reporting to HR without resolution, I ended up working in complete isolation for the last 6 months I was there. I asked to be moved to an alternative team, and was kind of strung along as though this would be a possibility, and resigned upon learning that the team I had been holding out for (with a new partner for whom I had worked directly for 6 years before joining KP) had been populated by other employees. Other than a request to return my equipment, my resignation wasn't acknowledged. Lip-service is paid to opportunities to progress, but they never amount to anything for most people - even those of us who are top performers in our teams. There is no professional development - employees are given access to LinkedIn Learning, but the demands of the role don't allow for any engagement with this during working hours, so it feels like a box-ticking exercise.

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Keypath Education Response
11mo
I'm available, and would welcome the opportunity to hear your feedback directly. Feel free to reach out to me to discuss. Ryan.
3.0
Mar 19, 2025
Recommend
CEO approval
Business Outlook

Pros

love working remotely. gives you flexibility

Cons

salary and moving upwards is not easy.

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Keypath Education Response
11mo
Thanks for taking the time to provide your thoughts - I do believe we've done a fantastic job at promoting from within and as such have rewarded top performers time and time again. Always room to improve though so will be sure it's front of mind. Ryan.
1.0
Mar 16, 2025

Toxic Culture

Recommend
CEO approval
Business Outlook

Pros

Work from home Can watch YouTube in between student calls

Cons

Toxic Management Bullying culture, HR will do nothing even when someone has had multiple complaints and there is clear evidence. Underpaid with impossible sales targets. Constant employee burnout, I witnessed one poor employee go from the top to the bottom because her mental health declined so much from bullying and gas lighting. Leads randomly taken from you and reassigned into misspelled names/other names. No clear processes in place, cowboy sales tactics which results in complaints from students who are misled. Constant workplace drama, management will tell you one thing and another person another to cause mistrust. Management disappear throughout the day and most Senior Advisors are no better, the one exception on our team has now resigned as they suffered extreme burnout doing the jobs of 5 other people on top of their own with no reward. Very low morale, constant secret meetings with staff members via Teams where rumour is spread, management will often call instead of writing so they can say something never occured. Complaints from the Universities about enrolments get swept under the rug causing friction between the University and Keypath.

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Keypath Education Response
1y
Hi - thanks for the feedback. You can contact me directly if you'd like to discuss this further - ryan.ohare@keypathedu.com.au - I'll listen. thanks, Ryan.
Viewing 31 - 33 of 437 Reviews

Glassdoor has 451 Keypath Education reviews submitted anonymously by Keypath Education employees. Read employee reviews and ratings on Glassdoor to decide if Keypath Education is right for you.