Fun environment, great friendships, terrible management, high stress, low pay
Pros
The best reason to work at PlattForm is the atmosphere and work environment. Casual dress, a game room with billiards, ping pong, foosball, and more. The people who work there are amazing. Lots of energy, as they typically hire young 20-somethings right out of college on the cheap. The benefits package is pretty good for an individual. If you have kids, plan on buying their insurance elsewhere (not cheap). The paid time off is fantastic. Great PTO schedule, extra time off during the holidays, "flex fridays" during the summer (every other Friday is a half day) and their Wellness Incentive Program allows you the opportunity to potentially earn an entire additional week off.
Cons
I can only speak to specifically the Client Services team. No other team works harder than the CS team, by far. The individuals really do care about doing a good job. The problem is that this team is extremely underpaid compared to industry norms and the amount of work they put in. The stress level is extremely high, and the work flow often borderlines on chaotic. Yes, the benefits of working at PF help (casual dress, paid time off, etc), but the quality of life most weeks is hindered by an extremely high stress level. Appreciation and encouragement from management is almost non existent. Even if you are extremely good at your job, it's not enough. You have to "drink the koolaid" and "play the game" if you want to advance and succeed. They have some tremendously talented individuals come through that department, and they have inexplicably let some go without any reason, cause or notice (so, yes, job security is certainly a concern), and many others have quit as they found other jobs with companies that valued them more (in terms of monetary compensation). The management team within the CS department is terrible. They are great Account Supervisors and Account Managers, but they are incredibly bad at managing people. Communication and feedback is incredibly poor, everything is very "cloak and dagger" and you simply never really know where things are heading in terms of your career advancement. If you are willing to play the political game then you may get promoted once or twice, but even then you'll still be making less than you would somewhere else. The CS team doesn't know what a 40 hour work week is. Plan on getting there early every day and staying late many days, as well as working from home frequently (they pay salary, so no overtime pay). I would recommend PlattForm to anyone and everyone, but if you value quality of life, knowing where your career is heading, and knowing your management has your back, then stay away from the Client Services team.