Keypath Education reviews

3.0

48% would recommend to a friend

(437 total reviews)
avatar

Steve Fireng

73% approve of CEO

48% positive business outlook

Keypath Education has an employee rating of 3.0 out of 5 stars, based on 437 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Keypath Education employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

437 reviews
5.0
Aug 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Having been on-boarded in the midst of the COVID-19 pandemic, I was delighted to see how diligent and committed the company was in ensuring that this process was as seamless as possible. Management take the time to not only interact with, but to hear out the ideas and feelings of all their employees, with the CEO - Ryan - taking the time to get to know the newest recruits. Colleagues are not only informative, but incredibly supportive of one another which makes the environment positive and vibrant. Commencing a new role is daunting, yet Keypath are able to make their employees feel welcome and involved, even whilst remotely working-from-home.

Cons

Nothing negative to comment on from my experience.

avatar
Keypath Education Response
5y
Thank you for your comments. It has been wonderful to see over 40 new employees hired since mid March and glad your experience has been positive. Keep up the good work and positive attitude during a historic time. Steve
5.0
Jul 15, 2020
Recommend
CEO approval
Business Outlook

Pros

When you walk into the office at Keypath you are taken aback by the funky modern office environment and open-floor setting. This helps create a really great collaborative working culture. The support from my managers and the rest of the team is fantastic and I forged some really great friendships while I worked there. Keypath provided me with my first full-time role and I am very grateful for the knowledge and experience that I gained there.

Cons

While the job is strongly customer-service focused, you do have retention targets to achieve

avatar
Keypath Education Response
5y
Thank you for your comments and glad you had a positive experience at Keypath.
1.0
Jun 22, 2020
Recommend
CEO approval
Business Outlook

Pros

I worked with a great team. Everyone was lovely.

Cons

It is so sad that this place is highly KPI driven. If you are not reaching your KPI they will let you sink and let you go. There is no support to help you improve and create a pathway so you can reach goals and become better. They only care about KPI and money that they get from the university. You can not be yourself. Alot of the older employees will be listening to your conversation and tell you off for talking like you are at school. It is a very controled environment where the seniors will feel like they have the power and control you. They have favorites at this place. Some managers are nice and some are very rude. So good luck with who you get. This place will drain every little bit of energy out of you. Do your self favor do not work there. There are better work places

avatar
Keypath Education Response
6y
Appreciate the candor and very sorry your experience was not positive. We take employee satisfaction very seriously and will take your feedback. If you want to talk with more specifics feel free to reach out to me directly. Steve.fireng@keypathedu.com
Viewing 244 - 246 of 437 Reviews

Glassdoor has 451 Keypath Education reviews submitted anonymously by Keypath Education employees. Read employee reviews and ratings on Glassdoor to decide if Keypath Education is right for you.