Kin Insurance reviews

3.2

44% would recommend to a friend

(227 total reviews)
avatar

Sean Harper

60% approve of CEO

61% positive business outlook

Kin Insurance has an employee rating of 3.2 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kin Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

227 reviews
1.0
Aug 26, 2024
Recommend
CEO approval
Business Outlook

Pros

The money is good and that is the only con I can think of.

Cons

No idea how this company gets any "Best companies to work for". They are micro manage you to a point that it is almost comical. They say they don't have a script, but their QA grades say otherwise. If you don't say the EXACT verbiage they will mark you down for that question. Just give us a script. If their sales team sells a lot in a state, they will then raise that states premiums AND the goals for that state. Seems to me they don't want you making THAT much money. There is a revolving door of sales agents here and now I understand why. They monitor your private slack messages. That was recently confirmed by a coworkers mid term review. If you are bad mouthing the company (Privately) they will know. Hitting the goals are WAY harder than they make it seem in the interviews. You won't get your footing until around month 4 or 5. MAYBE. They make it seem easy in the interviews and that is wrong. Taking PTO is almost impossible. If you take time off, you better get ready to stress to make your monthly numbers. Too many people take their one week vacation and then come back and cannot hit that months goals. So it does not REALLY support any kind of work/life balance. Now they have a points system for any lateness and tardies. The rollout has been a complete disaster and wildly unpopular. I dont think I can call out the ridiculous rules but trust me. Its bad. This company does not seem to value their employees and really values the dollar and bind count. If you can afford it, work at any other company. Even the old school companies gotta be better than this place.

2.0
Jul 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay potential, good company.

Cons

Toxic management I am a little heart-broken about Kin as there was good pay potential and the company has an excellent niche market. When I was leading the team in sales. I quit because of a toxic, micro-manager (who only had experience in auto insurance, at GIECO, to make things worse)... In my case, I could have a customer with a good company and a good rate, and I would be reprimanded for not asking for the sale (almost verbatim to a script my supervisor created on her own). Even if we were 4x the rate with inferior coverage, I would be reprimanded for not asking for the sale since, "what if", the customer had bad coverage (in violation of my conscience and, encouraging agents to, potentially, violate one's legal fiduciary responsibility to the insured).... To make matters worse, when I expressed my concern, my manager replied with a touch of narcissism stating, "I think its just in your head". Secondly, during training, there was a supervising manager who had a way of instilling fear in the employee if something needed corrected. The training was a bit too long and, in some ways over-complicated, and I had to adjust starting my day at 6 AM PST. I ended up going back to Matic Insurance where I had good success and a much better and supportive vibe from management.

avatar
Kin Insurance Response
1y
Thank you for taking the time to share your experience. We're genuinely sorry to hear that your time at Kin didn’t meet your expectations, especially regarding management style and training. We strive to create a positive and supportive environment for all our employees and regret that this wasn't your experience. Your insights are valuable as we continuously work to improve.
5.0
Mar 28, 2024

Best company I've worked for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Kin is a great place to work. Here are my favorite things: * Radical transparency from the CEO down. * Good top-down strategic planning, so we're all paddling in the same direction and not switching priorities on a quarterly basis. * Empowerment of teams to figure out how to hit targets. * Employees from different teams have positive intent, and are eager and willing to collaborate. * Good balance of growth and profitability (i.e. good financial controls means a stable place to work).

Cons

We have our fair share of growing pains - trying to more with less, teams doing overlapping work because our processes haven't caught up, etc. Plenty of opportunity for improvement, but we're heading in the right direction.

avatar
Kin Insurance Response
2y
Thanks for leaving your review and sharing what you love about Kin! We’d say these are some of our favorite things about working here too :) We know there’s always room to grow, and we’re fortunate to have an amazing team that will help us get there!
Viewing 37 - 39 of 227 Reviews

Glassdoor has 236 Kin Insurance reviews submitted anonymously by Kin Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Kin Insurance is right for you.