Kin Insurance reviews

3.2

44% would recommend to a friend

(82 total reviews)
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Sean Harper

61% approve of CEO

61% positive business outlook

Reviews by job title

82 reviews

Reviews about "Culture"

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1.0
Aug 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Work within a gifted, compelling, & caring community. Renewed assurance (from the top) of the inclusive principles that form an excellent workplace. Freedom to survey new roles and opportunities.

Cons

Lack of ownership at the highest level of the technology organization. Principal-level employees jumping ship or being forced out. Unqualified managers are given teams with no oversight or support. Patterns of verbal and passive abuse propagated at the C-level permeate down into the rest of the org. Hippo driven development. Non-competitive pay. Carrot on a string-based review cycles. Qualified individuals overlooked for external hires. New candidates will be paid as high or more than existing individuals regardless of tenure. Constantly moving goalposts. No positive outlook for any of the above to be corrected in the next year. Any review of this company that doesn't specifically mention the tech-org should be ignored. The technology department works in its own, highly dysfunctional way.

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Kin Insurance Response
3y
Thank you for sharing your feedback. We take all feedback very seriously, as employee experience is important to us. If you would like to discuss any of these concerns further, we invite you to reach out to hr@kin.com or utilize our anonymously reporting platform.
4.0
Jul 22, 2022

Always expect the unexpected

Recommend
CEO approval
Business Outlook

Pros

Leaving was one of the hardest decisions I've ever had to make. I had the best managers I could ever ask for during my time at Kin. Great people, you will make lifelong friendships and professional relationships at this company. I achieved expediential professional growth working for Kin Insurance. You learn how to adapt to modifications quickly. This is not a great place for anyone who doesn't like frequent change. I loved my job here very much, but I was beginning to miss the 2020 and 2021 culture. It was a "One team, one dream" type of environment back then.

Cons

- constant fear of the unknown - had to leave due to change in pay

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Kin Insurance Response
3y
Thank you for sharing your feedback with us. We are glad to hear you enjoyed your time here at Kin. We strive to foster a strong team environment and ensure all of our Kinfolk feel supported.
1.0
Jul 21, 2022

I wish more people spoke up

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There's still a small portion of kin that has great people. The benefits are also good.

Cons

-The advertise that they promote within but that is false as you rarely ever get to see anyone be promoted. The only people that did get promoted within are OGs who started back when kin had a handful of employees. The worst part is they hire from outside and have people who wanted the promotion, train the new hires. Again, this is across all departments as well. -Upper management doesn't care about anything but numbers and it's evident when people go to them and are quickly dismissed. -People are afraid to be honest. We have lattice reviews that go on every quarter, but people can't be open as the managers can read the reviews and quickly figure out who it is. Then there's another website they use that's supposed to also be anonymous, but we all suspect that it's not. -There's disrespect to certain departments such as CS. -When you volunteer to be part of a project you're put to do all the work and never get credit for it. This goes across all departments both on the sales and the tech side. -They put you to do work that is outside of your job description and you don't get compensated for it. If you even bring it up and ask for compensation for the extra work you get dismissed and get gaslighted into them saying they the opportunity is worth more and you should be grateful for even being considered. -A lot of people that did speak up for others are no longer with kin and its due to either them getting tired of speaking up without being hear or they got demoted or placed in a bogus made up role. -They waste money on useless things such as the "tacos" which is a platform that keeps track of how many taco emojis you receive. Not only do a handful of people use it, but that's money that could be going to people's pockets to keep them happy. -They did nothing to maintain loyal and caring employees. After speaking to people who have quit (all from different departments including uw,sales, cs, prod,etc) they all admitted to being undervalued and underpayed. -They claim to care about the culture but it all feels like it's just to claim that they're trying.

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Kin Insurance Response
3y
Thank you for sharing your feedback. We invite you to reach out to HR@kin.com to discuss any concerns.
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