No idea how this company gets any "Best companies to work for". They are micro manage you to a point that it is almost comical. They say they don't have a script, but their QA grades say otherwise. If you don't say the EXACT verbiage they will mark you down for that question. Just give us a script. If their sales team sells a lot in a state, they will then raise that states premiums AND the goals for that state. Seems to me they don't want you making THAT much money. There is a revolving door of sales agents here and now I understand why. They monitor your private slack messages. That was recently confirmed by a coworkers mid term review. If you are bad mouthing the company (Privately) they will know.
Hitting the goals are WAY harder than they make it seem in the interviews. You won't get your footing until around month 4 or 5. MAYBE. They make it seem easy in the interviews and that is wrong. Taking PTO is almost impossible. If you take time off, you better get ready to stress to make your monthly numbers. Too many people take their one week vacation and then come back and cannot hit that months goals. So it does not REALLY support any kind of work/life balance.
Now they have a points system for any lateness and tardies. The rollout has been a complete disaster and wildly unpopular. I dont think I can call out the ridiculous rules but trust me. Its bad. This company does not seem to value their employees and really values the dollar and bind count. If you can afford it, work at any other company. Even the old school companies gotta be better than this place.
