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      Kin Insurance

      Engaged Employer

      Kin Insurance reviews

      3.2

      44% would recommend to a friend

      (229 total reviews)
      avatar

      Sean Harper

      60% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      Kin Insurance has an employee rating of 3.2 out of 5 stars, based on 229 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kin Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      229 reviews
      5.0
      Mar 12, 2026

      Growth-stage company with high autonomy and constant Iiteration

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      We’re a growth-stage company, which means things are constantly evolving. That can feel uncomfortable at times, but it’s also core to who we are—an organization that is always iterating and improving. We experiment frequently; some things work and some don’t, but we’re generally good at reflecting on what didn’t work and learning from it. What I appreciate most about working at Kin is the autonomy given to me and my teammates. There’s a high level of trust in individuals to do their jobs well and drive impact.

      Cons

      The pace of change can feel overwhelming for some people. Because we’re a growth-stage company, priorities and processes evolve quickly, and that level of constant iteration isn’t for everyone.

      avatar
      Kin Insurance Response
      3mo
      Thanks for this! It means a lot that the autonomy and trust are landing the way we hoped they would. You've captured something real about what it means to be a growth-stage company: the constant iteration is exactly where our edge comes from, and it's equally real that it's not the right fit for everyone. We appreciate you naming both sides of that honestly. If you want to share more reflections or ideas about how we navigate the pace, AllVoices is always there for anonymous feedback that actually shapes how we evolve.
      3.0
      Mar 9, 2026

      Hard to like

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some managers are great, remote work

      Cons

      Back to back calls, rude entitled customers, micromanagent

      avatar
      Kin Insurance Response
      4mo
      Thank you for sharing your feedback and for the 3 years you spent with Kin. We’re glad you had positive experiences with some managers and valued the flexibility of remote work. We know customer-facing roles can be demanding, and we’re always working to better support our teams. Career growth is important to us, and we’re proud to regularly promote from within while continuing to expand internal opportunities. We appreciate your perspective and wish you the best moving forward.
      1.0
      Mar 6, 2026

      Management doesn't seem to recognize the issues in the department

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      coworkers, working from home, good hours

      Cons

      Management doesn't seem to have a clue about their employees. They make questionable changes constantly to the department, with little to no explanation or word to the team. Year end reviews just finished and the "promotions" from some seem very lateral as it is essentially a title change to get rid of the previous title, but it gets played off as a big deal. The yearly raise for the promotion was barely more than a previous non promotional year which in itself was barely cost of living. This year with increased costs all around in the country and increased health insurance costs, get $99 more for a raise than last year won't cut it.

      avatar
      Kin Insurance Response
      3mo
      Hearing this is tough — feeling out of the loop on changes and not having real career conversations are things that matter, and it sounds like we've missed the mark there for you. If you've got more to share, AllVoices is there for exactly this — it's anonymous and genuinely influences how we approach these things.
      Viewing 88 - 90 of 229 Reviews
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      ReviewsKin Insurance reviews

      Glassdoor has 238 Kin Insurance reviews submitted anonymously by Kin Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Kin Insurance is right for you.