Kin Insurance reviews

3.2

44% would recommend to a friend

(228 total reviews)
avatar

Sean Harper

60% approve of CEO

61% positive business outlook

Kin Insurance has an employee rating of 3.2 out of 5 stars, based on 228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kin Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

228 reviews
3.0
Jan 8, 2025

Not great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is just okay; I have worked for other tech companies with a way better culture, management, and career growth, which is why it is OK. It is a remote-first company, so there can be flexibility in your work day that you may need; for exempt employees, there are unlimited vacation days. There are some wonderful contributors and teammates that are very talented. Some teams seem to have a great team culture within their department, but there is a significant disparity depending on the department's leaders for other teams.

Cons

Many silos make collaboration inefficient, and getting information is so difficult. You can go on a long easter egg hunt to find the correct information or person you need to speak with. You would think they would offer a bonus structure at this company stage, but they don't. For performance reviews, my manager told me that no one gets "exceeding, "even though they said my work was exceeding, but they were directed not to give that as a score. So it feels like a hamster wheel of delivering an exceeding performance but never being rewarded or promoted. They also constantly say there needs to be a business need for a promotion, yet there is no clear communication on what the business need is, and business needs are constantly changing. In some departments, there is a lot of misogyny, even at the very top, and no clear path to career growth and promotions; most of the company values are very male-dominated language: "Run through walls" or "Raise the bar." They preach that their company culture supports diversity but has no focus on DEI. All communication for company announcements or organizational changes is done through Slack, making it difficult to find any message because there are many Slack channels and messages to sort through. Their internal communication systems and processes are lacking.

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Kin Insurance Response
1y
Thank you for your feedback. We’re glad you’ve had positive experiences with some of your teammates and appreciated the flexibility of our remote-first environment. We take your concerns seriously—especially regarding misogyny and lack of inclusion. We do not stand for a misogynistic environment and are committed to fostering a culture where everyone feels respected and supported. If you're open to sharing more, we’d welcome more details through our anonymous All Voices platform so we can look into this further and take appropriate action.
1.0
Dec 6, 2024

Trap

Recommend
CEO approval
Business Outlook

Pros

Remote Consistent pay Benefits That’s all.

Cons

- Controlled by incompetent management - Management is always changing due to layoffs - The company is bate & switch essentially - Contradicting metrics that change on a regular basis; no consistency.

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Kin Insurance Response
1y
We're glad to hear that you're enjoying the remote work environment, compensation, and benefits. We take your concerns about management seriously and would like to better understand them. Please consider sharing more details through Allvoices, our anonymous feedback platform, which you can access via the Kin wiki.
4.0
Aug 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Unlimited potential to sell. There’s unlimited leads available with SDR support.

Cons

Call center environment that is not for everyone.

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Kin Insurance Response
1y
Thank you for your feedback! We're glad you saw the potential in our sales opportunities and appreciated the SDR support. We understand that the call center environment isn’t for everyone, and we appreciate your suggestion for more follow-up time. Your input is valuable as we continue to improve our processes. Thanks again!
Viewing 103 - 105 of 228 Reviews

Glassdoor has 237 Kin Insurance reviews submitted anonymously by Kin Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Kin Insurance is right for you.