44% would recommend to a friend
Sean Harper
61% approve of CEO
61% positive business outlook
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Ratings trend for the last 6 months (227 reviews)
The top reviewed jobs include
Users say... "Great environment and culture" "Great leaders and good benefits" "Work from Home is a major plus" "Fast paced, always busy, great coworkers." "Good work life balance."
Users say... "Toxic management" "bad pay, no room for growth." "There have been instances where the focus seemed to shift away from professional development, and upon returning, managers have deferred responsibility back onto their teams with comments implying that agents are expected to “figure it out” themselves or “they just need to do their job”." "In some cases, managers are sent to headquarters for additional training with the stated purpose of bringing back knowledge to better support their teams." "The leadership is astonishingly incompetent."