Kin Insurance reviews

3.2

44% would recommend to a friend

(227 total reviews)
avatar

Sean Harper

61% approve of CEO

61% positive business outlook

Kin Insurance has an employee rating of 3.2 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kin Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

227 reviews
3.0
Mar 9, 2026

Hard to like

Recommend
CEO approval
Business Outlook

Pros

Some managers are great, remote work

Cons

Back to back calls, rude entitled customers, micromanagent

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Kin Insurance Response
3mo
Thank you for sharing your feedback and for the 3 years you spent with Kin. We’re glad you had positive experiences with some managers and valued the flexibility of remote work. We know customer-facing roles can be demanding, and we’re always working to better support our teams. Career growth is important to us, and we’re proud to regularly promote from within while continuing to expand internal opportunities. We appreciate your perspective and wish you the best moving forward.
2.0
Mar 7, 2026

Burnout!

Recommend
CEO approval
Business Outlook

Pros

People care a lot; top performers carry this company and the result is that Kin has been very lucky to succeed. However, exec leadership can't decide as a collective where Kin should go.

Cons

The company’s growth appears to rely heavily on a small group of very high-performing employees who consistently take on extremely large scopes of work. While leadership frequently speaks about preventing burnout, the day-to-day expectations can still involve late nights, weekend work, and work during vacation. When concerns about workload or capacity are raised, the feedback often centers on individual prioritization; this can make burnout feel more like a personal issue than a structural one. The environment can also feel highly competitive among peers, which can sometimes work against collaboration and create unnecessary internal pressure, and back-stabbing. There are many talented and hardworking people across the organization, but clearer prioritization from executive leadership and a more sustainable approach to workload would meaningfully improve the employee experience.

1.0
Mar 6, 2026

Management doesn't seem to recognize the issues in the department

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

coworkers, working from home, good hours

Cons

Management doesn't seem to have a clue about their employees. They make questionable changes constantly to the department, with little to no explanation or word to the team. Year end reviews just finished and the "promotions" from some seem very lateral as it is essentially a title change to get rid of the previous title, but it gets played off as a big deal. The yearly raise for the promotion was barely more than a previous non promotional year which in itself was barely cost of living. This year with increased costs all around in the country and increased health insurance costs, get $99 more for a raise than last year won't cut it.

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Kin Insurance Response
3mo
Hearing this is tough — feeling out of the loop on changes and not having real career conversations are things that matter, and it sounds like we've missed the mark there for you. If you've got more to share, AllVoices is there for exactly this — it's anonymous and genuinely influences how we approach these things.
Viewing 19 - 21 of 227 Reviews

Glassdoor has 236 Kin Insurance reviews submitted anonymously by Kin Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Kin Insurance is right for you.