Kin Insurance reviews

3.2

44% would recommend to a friend

(227 total reviews)
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Sean Harper

61% approve of CEO

61% positive business outlook

Kin Insurance has an employee rating of 3.2 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kin Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

227 reviews
1.0
Jan 22, 2026

It was good.... until it wasn't....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company had so much potential 2 years ago....

Cons

In their quest for growth , they focused on just hiring....they hired incompetent sales managers, promoted people based on their tenure and loyalty, no matter how inapproprite these people were.... In customer service the turn over is so high, the employees do not know enough to service the customers correctly and they now moved sales reps into manager roles who do not understand customer service and its processes. In sales, reps sell crappy policies without any consequences and accountability, the managers do not coach them to do the right thing cause the managers do not care either. In underwriting, it depends who is looking at your request and what mood they are in so they might do the right thing or they might not..In product...oh boy....and in senior leadership most don't even know or care what is happening in the rest of the org. Systems are half built and do not accurately work most of the time and workday is awful and is being poorly managed by HR. It is really messy and sloppy. This company needs an overhaul from the top down.

1.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great co-workers is the only good thing about this department.

Cons

This department is deeply dysfunctional on a management level. Leadership is ineffective and the current director appears disconnected from ongoing issues while consistently avoiding holding managers accountable. Appreciation is rare with only one manager demonstrating genuine respect for employees. Internal employees are largely treated as an afterthought unless they are clearly favored or avoid challenging leadership in any way. Favoritism is obvious and pervasive. Concerns and complaints have been raised yet no meaningful action has followed. Recent hiring practices have further reinforced this pattern. The last several hires and postings have all been external with no advancement or growth opportunities offered to internal employees. One recent hire appeared to be directly selected by a manager raising concerns about fairness for both internal staff and external applicants. There is a clear lack of professionalism and respect. Negative commentary about underwriting associates and underwriters occurs frequently despite leadership seeming unaware that these conversations and statements are visible and widely noticed. The result is a demoralizing environment where employees feel undervalued and stuck with no clear path forward. Anyone considering joining this department should seriously reconsider as upward mobility appears extremely limited.

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Kin Insurance Response
3mo
At Kin, we want every employee to feel respected, have clear paths for development, and work in an environment where accountability is expected at every level. The experience you describe is not what we strive for, and feedback like this is important for us to hear. If you’re open to it, we encourage you to share your experience through AllVoices, our anonymous employee voice platform. It allows employees to provide feedback directly to HR while remaining completely anonymous so concerns can be reviewed and addressed more fully. Thank you for sharing your perspective.
1.0
Jan 2, 2026

Evil & Narcissistic Leaders at Every Level

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work Generous Leave Time

Cons

Evil & narcissistic leaders at every level Widespread nepotism Unorganized, chaotic and no work/life balance

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Kin Insurance Response
3mo
This is hard to read, and we don't take it lightly. Leadership, team dynamics, and burnout are things we genuinely want to get right — and clearly there's more work to do. If you're open to sharing more, AllVoices is anonymous and truly helps shape how we respond to feedback like this.
Viewing 25 - 27 of 227 Reviews

Glassdoor has 236 Kin Insurance reviews submitted anonymously by Kin Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Kin Insurance is right for you.