Kin Insurance reviews

3.2

44% would recommend to a friend

(62 total reviews)
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Sean Harper

61% approve of CEO

61% positive business outlook

Reviews by job title

62 reviews

Reviews about "Career Development"

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4.0
Aug 21, 2024

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good learning and growth opportunities

Cons

Positives or negatives depend on group and managers

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Kin Insurance Response
1y
We're pleased to hear that you found good learning and growth opportunities during your time at Kin. We understand that experiences can vary based on teams and managers, and we're committed to ensuring a positive and consistent experience across the company. Thank you for taking time to leave a review of your experience at Kin - we wish you all the best!
2.0
Aug 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Growing business. Ambitious company. A few great people.

Cons

It was the only time in my career where I never looked forward to starting work in the morning. Poor onboarding experience - low chance of initial success. High pressure and with very unclear success metric. Many different leaders casting judgement with limited context. Felt like everyone was always fighting for position while pretending to be friends. A lot of turnover and not for everyone. Every job has challenging days, but this was especially bad.

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Kin Insurance Response
1y
Thanks for leaving a review! It’s our goal to create a supportive environment where team members feel excited to start their day and energized by our ambitious mission. We’re sorry your experience didn’t align with this. Kin’s environment is fast-paced, direct, and dynamic- and may not be a good fit for everyone. Many of our teams rely heavily on cross-functional feedback, collaboration, and adaptability to drive continued innovation for our customers. We appreciate the feedback you provided and will look into ways to continuously improve our onboarding experience. We wish you the very best in your next role and hope you find a great fit ahead!
2.0
Jul 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay potential, good company.

Cons

Toxic management I am a little heart-broken about Kin as there was good pay potential and the company has an excellent niche market. When I was leading the team in sales. I quit because of a toxic, micro-manager (who only had experience in auto insurance, at GIECO, to make things worse)... In my case, I could have a customer with a good company and a good rate, and I would be reprimanded for not asking for the sale (almost verbatim to a script my supervisor created on her own). Even if we were 4x the rate with inferior coverage, I would be reprimanded for not asking for the sale since, "what if", the customer had bad coverage (in violation of my conscience and, encouraging agents to, potentially, violate one's legal fiduciary responsibility to the insured).... To make matters worse, when I expressed my concern, my manager replied with a touch of narcissism stating, "I think its just in your head". Secondly, during training, there was a supervising manager who had a way of instilling fear in the employee if something needed corrected. The training was a bit too long and, in some ways over-complicated, and I had to adjust starting my day at 6 AM PST. I ended up going back to Matic Insurance where I had good success and a much better and supportive vibe from management.

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Kin Insurance Response
1y
Thank you for taking the time to share your experience. We're genuinely sorry to hear that your time at Kin didn’t meet your expectations, especially regarding management style and training. We strive to create a positive and supportive environment for all our employees and regret that this wasn't your experience. Your insights are valuable as we continuously work to improve.
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