At this particular facility, the Upper Management was so horrendous that the Corporate Management Team had to come in for 3-4 days a week, for at least 6 months, to attempt to correct all of the MISmanagement that had been occurring for the past 2 years. The DON and the ED were both convinced to 'voluntarily' give up their positions, which should have been a good thing, but with the Regional Corporate Manager in temporary lead, a number of employees who should have been fired for documented incompetence and/or neglect/abuse were kept on, while a number who were excellent but may have been going through a rough patch in their lives, were 'let go'.
Many of the 'rules' of this facility were in direct opposition to those in the Employee Handbook, and the shameless ignorance of Upper Management, coupled with their refusal to see outside their blinders, created an extremely stressful and frustrating environment.
One example: an employee was given a Written Notice of excessive absences, stating that the policy was no more than 3 absences in 180 days, and that the employee had 4 absences. The actual policy stated no more than 3 absences in 90 days, while specifically noting that an absence of 2 or more days in a row counted as One Absence. When this was politely pointed out to the DON and ADON, both insisted on misinterpreting it, without looking to confirm it, and the employee was therefore unfairly penalized.
There was also an apparently long history of 'dumping' responsibilities on unaware employees, thereby greatly increasing their workloads to an impossible level, while failing to hold those employees whose jobs did include these responsibilities accountable for them. The unaware employees were then 'disciplined' for failing to fully complete the multitude of tasks given them, while at the same time attempting to manage the job they were actually hired to do.
