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Kitsap Credit Union

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Kitsap Credit Union reviews

3.3

58% would recommend to a friend

(51 total reviews)
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Shawn Gilfedder

69% approve of CEO

55% positive business outlook

Kitsap Credit Union has an employee rating of 3.3 out of 5 stars, based on 51 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kitsap Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

51 reviews
2.0
Jun 3, 2024
Recommend
CEO approval
Business Outlook

Pros

hours, benefits, team, environment, steady

Cons

advancement, lack of internal promotions, resources lacking

1.0
Jan 5, 2022

Just like the phone company

Recommend
CEO approval
Business Outlook

Pros

Offers fairly competitive pay for outside new hires.

Cons

Offers little to no advancement for internal employees and offers base pay only to internal promotions when they happen. No negotiations, while someone from the outside will get paid 10-20k more with the same education and skills. HR Department staff has been a revolving door for the past 5 years and new rules come with each new group that hardly fill a need. Just a new person wanting to do things the way it was done at their last job and then leaves, so that another new person can be hired for the position and change everything all over again. No faith in being able to talk to anyone in HR as there is no feeling of confidentiality or anything close to the safe feeling an employee should have when talking to someone in an HR department.

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Kitsap Credit Union Response
4y
Thank you for taking the time to share your feedback with us. We work hard to invest in our people and compensate our team members for their hard work and accomplishments. We conduct periodic wage benchmarking to evaluate industry standards to stay as competitive as possible. We take a wholistic approach to total compensation, understanding that it includes salary, benefits, potential incentives, and more. We understand that change in critical departments such as Human Resources can be frustrating and take time to build trust. We strive to provide an environment where employees feel valued, challenged, and confident, which includes supporting and coaching both employees and managers to communicate effectively and solve problems directly and respectfully. KCU recognizes and respects all employee’s privacy and maintains confidentiality, limiting information to those who have a business need to know. Please know that we are listening and care about your feedback. We would like to know more about your concerns. Please reach out to your Manager, Human Resources, or any member of the Senior Leadership Team so that we can learn more about your concerns and address them effectively.
3.0
Mar 1, 2016

Financial Service Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, great working with the members in the community. Branches are closed for all bank holidays...you get a few 3 day off weekends through the year which is awesome. Company wants to maintain a positive workplace ethic. CEO seems like a genuine person. The company remembers you on your birthday with free movie tickets.

Cons

Staffing in the branches is a little less every year so remaining workers feel stressed. Grading on reviews is strict which can make you feel not so great about yourself or the job you are doing. Workers feel really bad when they are sick because it puts even more stress on their coworkers. Frequent changes to software and procedures.

Viewing 7 - 9 of 51 Reviews

Glassdoor has 52 Kitsap Credit Union reviews submitted anonymously by Kitsap Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Kitsap Credit Union is right for you.