Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.4 out of 5, based on over 1,583 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 59% of employees would recommend working at KnowBe4 to a friend and 55% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at KnowBe4?

59% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (106) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (31) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Core Support Technician (19) , Senior Software Engineer (19) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 181 reviews)); "Fun. Great people." ((in 95 reviews)); "Fun and great company culture" ((in 90 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 87 reviews)); "Unlimited PTO (with a few restrictions)" ((in 66 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"Low pay and an increasing amount of work" ((in 37 reviews)); "They claim radical transparency and assured us of no layoffs and that comp plans would be for the better." ((in 9 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews)); "Marketing will write to this review and will try to say otherwise, but sales reps have gone to leadership that proves favoritism to reps who are Scientologists." ((in 3 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.4

59% would recommend to a friend

(372 total reviews)

Bryan Palma

52% approve of CEO

55% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.5

Culture & values

3.4

Career opportunities

3.2

Senior management

3.2

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

372 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Aug 24, 2016

Amazing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere, great pay, and great attitude! They respect their employees and their time, and they don't act like they are doing you a favor by hiring you. Really awesome and fun team.

Cons

The parking garage can be a little scary to get up -- but that's it!

KnowBe4 Response

7y

I am glad you feel we are amazing. I am sorry the garage is a little scary, that is the ground covering for the Florida rain. :)

5.0

Aug 24, 2016

A Breath of Fresh Air!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This company has a great culture, awesome compensation structure where everyone wins. The purpose of the organization is very good as well. I am impressed with how well all teams work together and the company is destined for greatness! Free gym membership and yummy snacks help too!

Cons

It takes a couple months to actually have commissions catch up.

KnowBe4 Response

7y

Thank you for the great review! I am sure you are destined for greatness with us as well!

1.0

Jul 12, 2016

Beware

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Clean and you get free snacks, MOST of the people are nice. Pay can be good if you stay long enough.

Cons

Everything else. Don't let the good reviews fool you. You will be trained ad nauseum. They could let you go during the training for no good reason even though you never get the chance to prove yourself for the position you were hired for.

KnowBe4 Response

10y

For most people, they are new to this industry and to speak with customers and/or prospects intelligently one must learn the vocabulary associated with it. We have found when people are unable to accept our help and learn this new vocabulary, it is best for us to part ways. 99% of our employees have successfully completed this initial training.

Viewing 364 - 366 of 372 Reviews

Jobs at KnowBe4

Snr. Employee Relations Partner (Remote)

Executive Assistant to CFO (Remote)

Manager, Enterprise Customer Success

Snr. Director of HR (Americas) (Remote)

VP Financial Planning & Analysis (Remote)

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