Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,574 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 61% of employees would recommend working at KnowBe4 to a friend and 56% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

61% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 183 reviews)); "Fun. Great People." ((in 96 reviews)); "Fun and great company culture" ((in 91 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 81 reviews)); "I was hired days later and started with a great team." ((in 64 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 38 reviews)); "They claim radical transparency and assured us of no layoffs and that comp plans would be for the better." ((in 13 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 6 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

61% would recommend to a friend

(1,485 total reviews)

Bryan Palma

56% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,485 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

4.0

Jan 31, 2024

KnowBe4

Account executive

Recommend

CEO approval

Business Outlook

Pros

There is going to be a small increase in base pay

Cons

Lots of change in the last 6 months

1.0

Jan 29, 2024

Would not recommend

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

PTO policy, but that’s about it.

Cons

Compensation - I, along with my entire team, have been paid less each year. As we get better at our jobs, KB4 adjusts the commission percentages (not for the better) while moving the goalposts further out for the retention and revenue that’s expected. Vista has managed to quickly ruin the culture at KB4. From its start through 2021, KB4 was the best place to work and then it started a downward spiral, beginning with going public, and has gotten even worse since the Vista acquisition. Pay dropped while new products and features were introduced, creating more work for less compensation. Their “radical transparency” policy is a lie - the CEO said no layoffs are coming less than a week before layoffs occurred. We had to schedule a team meeting just so everyone could vent about how out of touch the CEO is because the morale was so low. There’s definitely a weird vibe about the place as a well, which I believe is a reflection of the Hubbard school of management.

KnowBe4 Response

2y

Hello Knowster. First and foremost, we have a strict no religion policy at KnowBe4. We can assure you that there are no religious beliefs that affect our company culture or the way we conduct business. CSM pay has not gone down each year. In fact, this year, we provided revised compensation plans with higher on-target earnings for our current CSMs. While restructuring did eliminate some roles in some areas, new roles opened in other areas. Stu does share information in our daily company-wide briefings about any and all changes going on internally as well as in the cybersecurity industry. If you have further concerns, please reach out to the People Operations team.

3.0

Jan 25, 2024

Hopefully they will right the ship

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Coworkers are the best thing. Product is solid.

Cons

Leadership made a fortune by going public and then selling the company. Then took it out on all staff by cutting everything and asking to do more. Every year you make less money due to management constantly changing pay plans, benefits.

KnowBe4 Response

2y

Hi Knowster, thank you for your feedback. While Vista did acquire us, they have only made net positive changes to our business. New compensation plans with new job descriptions were given out at the beginning of this year. However, we are not adding additional job responsibilities without raising on-target earnings. As always, Stu will remain 100% transparent in all of our daily briefings. If you have any questions about your compensation plan or benefits, please contact the People Operations team.

Viewing 382 - 384 of 1,485 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

VP Talent Management (Remote)

Manager, Enterprise Customer Success

Organic Search Manager (Remote)

QA Engineer (MIS) (Remote)

KnowBe4

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Would not recommend

Hopefully they will right the ship

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