Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.4 out of 5, based on over 1,583 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 59% of employees would recommend working at KnowBe4 to a friend and 55% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at KnowBe4?

59% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (106) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (31) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Core Support Technician (19) , Senior Software Engineer (19) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 190 reviews)); "Fun. Great People." ((in 93 reviews)); "Fun and great company culture" ((in 91 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 85 reviews)); "Unlimited PTO (with a few restrictions)" ((in 59 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"Low pay and an increasing amount of work" ((in 39 reviews)); "When was originally hired I was told that the average salary was low and that the bonus system made up for that." ((in 22 reviews)); "Layoffs have caused customer service to plummet as remaining employees are tasked to cover impossible workloads." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 6 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.4

59% would recommend to a friend

(1,495 total reviews)

Bryan Palma

52% approve of CEO

55% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.5

Culture & values

3.4

Career opportunities

3.2

Senior management

3.2

Compensation and benefits

KnowBe4 has an employee rating of 3.4 out of 5 stars, based on 1,495 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

May 4, 2022

TOP NOTCH INTERVIEW EXPERIENCE

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

FUN, QUICK TURNAROUND, THOROUGH, TRANSPARENT,

Cons

Only "con" - which I do not find necessary - is that their technology is far more advanced than where I worked and I have a bit more adjusting to the newer technology (application infrastructure) available. They do provide fantastic and thorough training and personnel resources with how to use their technology which was a PLEASANT surprise.

5.0

May 2, 2022

Great company, unique work, and fun interview process.

Help desk

Recommend

CEO approval

Business Outlook

Pros

Salary is generous and ability for growth is laid out clearly. People are outstanding and upfront about expectations and work environment.

Cons

Nothing comes to mind. Am new and KnowB4 treats employees great, from my perspective.

1.0

Apr 28, 2022

If you like holiday parties, scientology, and walking on egg shells... you in for treat...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Relaxed office attire, perks (holiday party), career advancement... and tuition reimbursement.

Cons

Healthcare benefits, micromanagement, sales focused, typical corporate atmosphere, death by policies and procedures....

KnowBe4 Response

4y

Hello and thank you for sharing your thoughts with us. Our goal is to never have policies and procedures be overly complex or constraining for Knowsters; our policies are meant to set easy-to-follow guidelines and help quickly answer questions. We even have a special team - our internal growth team - here to help Knowsters resolve any issues. We would like to mention that as a company that is constantly expanding and adapting to a changing workforce, it is important that any new changes are communicated through policies to keep everyone informed so that we can continue to run like a well-oiled machine . :-)

Viewing 742 - 744 of 1,495 Reviews

Jobs at KnowBe4

Snr. Employee Relations Partner (Remote)

Executive Assistant to CFO (Remote)

Manager, Enterprise Customer Success

Snr. Director of HR (Americas) (Remote)

VP Financial Planning & Analysis (Remote)

KnowBe4

KnowBe4 reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

TOP NOTCH INTERVIEW EXPERIENCE

Great company, unique work, and fun interview process.

If you like holiday parties, scientology, and walking on egg shells... you in for treat...

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