Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.4 out of 5, based on over 1,584 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 59% of employees would recommend working at KnowBe4 to a friend and 55% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at KnowBe4?

59% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (106) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Core Support Technician (19) , Senior Software Engineer (19) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 190 reviews)); "Fun. Great People." ((in 93 reviews)); "Fun and great company culture" ((in 91 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 85 reviews)); "Unlimited PTO (with a few restrictions)" ((in 59 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"Low pay and an increasing amount of work" ((in 39 reviews)); "When was originally hired I was told that the average salary was low and that the bonus system made up for that." ((in 22 reviews)); "Layoffs have caused customer service to plummet as remaining employees are tasked to cover impossible workloads." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 6 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.4

59% would recommend to a friend

(1,496 total reviews)

Bryan Palma

52% approve of CEO

55% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.5

Culture & values

3.4

Career opportunities

3.2

Senior management

3.2

Compensation and benefits

KnowBe4 has an employee rating of 3.4 out of 5 stars, based on 1,496 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Feb 22, 2022

KnowBe4 is a great place to work!

Project coordinator

Recommend

CEO approval

Business Outlook

Pros

- Fun team! - Unlimited PTO, gym benefits, and health benefits - Growth Opportunities

Cons

None that I can think of!

3.0

Feb 22, 2022

Great company on all aspects but health insurance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great culture, open communication, driven group of employees.

Cons

Family health insurance is essentially unaffordable. This is an ongoing issue for years where no meaningful changes have been achieved.

KnowBe4 Response

4y

We’re glad to hear that you like so much about KnowBe4. We are constantly improving our benefit offerings to employees and will take reviews like yours into serious account when preparing our benefit offerings for next year. Thank you for your feedback and keep an eye out for updates on our health care in the future.

5.0

Feb 21, 2022

Going on 7 Years With KnowBe4 and Why I Don't Leave

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Almost 7 years ago, KnowBe4 did not look as put together as it does now (office-wise). There were less than 30 employees and when I walked in for my interview the floor was going through renovations. I was pretty skeptical at first but once the interview process started all my nerves went away and the interviewers made me feel comfortable. I was able to be myself and ended up getting an offer letter right when the interview ended. I signed without hesitation and walked to my car wondering what the heck I had just done. I put faith into a group of people I had just met to start off my career and I'm glad I did! Here are a few reasons why: 1. I've been promoted 7 times since I started. 2. Company-Wide Monthly Bonuses. 3. Open Paid Time Off. 4. Free monthly credits through Classpass so I don't have to pay for a gym membership and have the flexibility to go wherever. 5. I'm able to work remote but I choose to come to the office once a week for the fun atmosphere, daily food carts, unlimited snacks, and the people! 6. Rents out an entire Theme Park for our Holiday Party 7. Everyone is treated equally. I can even walk up to the CEO himself and share ideas or just have a simple conversation. I've never felt like a number here. There are many more reasons but you'll just have to see it for yourself!

Cons

Medical Benefits. It's fine for me but not the best if you have a family. I believe this is something they are working on improving.

Viewing 775 - 777 of 1,496 Reviews

Jobs at KnowBe4

Sales Development Representative Intern (Hybrid)

Washington, DC

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Account Manager (ENT/Strategic) (Hybrid)

United States

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VP Financial Planning & Analysis (Remote)

VP Financial Planning & Analysis (Remote)

VP Financial Planning & Analysis (Remote)

KnowBe4

KnowBe4 reviews

Ratings by category

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Reviews by job title

KnowBe4 is a great place to work!

Great company on all aspects but health insurance

Going on 7 Years With KnowBe4 and Why I Don't Leave

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