Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,567 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 62% of employees would recommend working at KnowBe4 to a friend and 58% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

62% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (29) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (15) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 181 reviews)); "Fun and great company culture" ((in 89 reviews)); "Fun. Great people." ((in 88 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 77 reviews)); "Unlimited PTO (with a few restrictions)" ((in 64 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"Base salary is low." ((in 22 reviews)); "They claim radical transparency and assured us of no layoffs and that comp plans would be for the better." ((in 13 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Reading , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

62% would recommend to a friend

(1,478 total reviews)

Bryan Palma

55% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

May 20, 2023

Don’t fall for the hoax

Regional account manager

Recommend

CEO approval

Business Outlook

Pros

Starts off well. Laid back. Decent training , culture

Cons

As you work longer becomes micro managed. You lose deals to favorites. Realize everyone in management is Scientologist. They lie about bonuses. Commissions

3.0

Feb 19, 2022

KnowBe4 should allow full remote ASAP

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people, generous PTO, bonuses, culture, overall mission

Cons

Odd, nonsensical “because I said so” decisions of who has to be remote versus come back into the office

KnowBe4 Response

4y

Hi :-) I appreciate you taking the time to leave your feedback. The exec team and I do our level best to strike the right balance between fully remote and hybrid work. Just like many other top tech companies, many of our teams use a hybrid work model. This provides remote work for a large portion of the week while also allowing time to meet in person, which is hugely important for collaboration and innovation. Things are constantly changing, so we are always adapting our remote work policies. Your feedback helps us to do that in the best way possible. Thanks very much ! Stu

5.0

Apr 9, 2021

One of a kind CEO

Chief growth officer

Recommend

CEO approval

Business Outlook

Pros

I have never worked in a company where the CEO is so interested in your views and what you have to say about something. You feel you have a voice and your voice matters. It doesn't matter where you are on the org chart either. He likes to hear from his employees and regularly surveys them for feedback. He likes to keep things light and fun because he knows people produce better when they are happy. He gets into the game of problem solving as opposed to making it a serious affair. You always know where you stand, we work on continuous feedback up and down the management levels which keeps everyone on the same page. There is great open communication between executives without the politics making it easy to work together, challenge each other and come up with good solutions to problems.

Cons

It's hard for me to find cons since I really enjoy working here but I would say lately having everyone working from home has been a little bit of a con. We work hard to maintain the group comradery and engagement but it's just easier to do with everyone in the office. Also, it is more efficient to get things done with everyone in the office, with everyone living in Zoom it's harder to get coordination done.

Viewing 76 - 78 of 1,478 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

Executive Assistant (Customer Success SVPs) (Remote)

Snr. Communications Manager (Remote)

Sales Development Representative Intern (Hybrid)

Arlington, VA

View job

QA Engineer (MIS) (Remote)

KnowBe4

KnowBe4 reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Don’t fall for the hoax

KnowBe4 should allow full remote ASAP

One of a kind CEO

Jobs at KnowBe4

KnowBe4 reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

KnowBe4 reviews FAQs

Jobs at KnowBe4