Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,574 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 60% of employees would recommend working at KnowBe4 to a friend and 57% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

60% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 180 reviews)); "Fun. Great People." ((in 91 reviews)); "Fun and great company culture" ((in 90 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 81 reviews)); "I was hired days later and started with a great team." ((in 62 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 37 reviews)); "Layoffs have caused customer service to plummet as remaining employees are tasked to cover impossible workloads." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews)); "no time off holidays" ((in 6 reviews)); "Favoritism and nepotism" ((in 4 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

60% would recommend to a friend

(1,485 total reviews)

Bryan Palma

55% approve of CEO

57% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Mar 23, 2025

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- budget for personal training and development - office well equipped with free coffee and sweets - company events for team building - competitive salary

Cons

- workload is largely manageable but can be a challenge initially

2.0

Jan 28, 2025

Navigating Changes: A Mixed Experience in Channel Account Management"

Channel account manager

Recommend

CEO approval

Business Outlook

Pros

Intelligent Colleagues: The opportunity to work alongside highly skilled and knowledgeable professionals fosters a stimulating and engaging work environment. Significant Responsibilities: The role comes with a substantial amount of responsibility, providing great opportunities for personal and professional growth. Learning Opportunities: The dynamic nature of the job allows for continuous learning, helping you develop new skills and expand your industry knowledge.

Cons

Limited Full-Time Contracts: The company does not consistently offer full-time contracts, which can create uncertainty regarding job security and benefits. Commission Structure Changes: Frequent cuts to commission percentages can impact overall earnings and diminish motivation for sales-driven roles. Management Transition: The arrival of new senior management has led to shifts in company direction and strategy, which may not align with previous expectations or employee goals.

KnowBe4 Response

1y

Hello Knowster. We are happy to hear you are happy working with your colleagues, your job responsibilities, and the learning opportunities we provide. We have worked on improving our compensation plans and commission structures. We have employee development specialists and a dedicated training team who are great resources for developing professionally at KnowBe4. We are also confused by your first con as all our sales positions aside from interns are full-time positions.

3.0

Dec 4, 2024

Decent business

Channel manager

Recommend

CEO approval

Business Outlook

Pros

Good team and bonus structure

Cons

Not the best base but comms are great

Viewing 1180 - 1182 of 1,485 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

VP Talent Management (Remote)

Manager, Enterprise Customer Success

QA Engineer (MIS) (Remote)

Organic Search Manager (Remote)

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Great place to work!

Navigating Changes: A Mixed Experience in Channel Account Management"

Decent business

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