KnowBe4 reviews

3.5

62% would recommend to a friend

(1,478 total reviews)
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Bryan Palma

55% approve of CEO

58% positive business outlook

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Aug 29, 2023

Out of touch

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When hired here originally, the bonus system and benefits were so stellar despite the compensation being incredibly low and restrictions on PTO. The culture was incredible and we all enjoyed going into the office, team events, etc

Cons

This company has become so out of touch. Not only was our bonus structure completely torn apart (which has SIGNIFICANTLY reduced bonuses), multiple “fun” benefits taken away, and the culture completely shifted. In the midst of a hurricane, leadership is acting a though we are overreacting despite the fact a storm hit this time last year that killed over 100 people just to the south of us. Not to mention our healthcare costs have skyrocketed, end of month hours are ludicrous, and some of us cannot afford to buy homes with our wage.

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KnowBe4 Response
2y
Hi Knowster; thank you for your feedback! While all companies have to change with time, we have worked hard to retain the core parts of KnowBe4’s culture that make us unique and a great place to work. While our bonus game has changed, we still have it, and we are currently on track to earn as much as in some previous years. We have also stopped offering some of our least-used benefits, but we were able to reallocate the funds from those benefits to increase our offerings for the benefits employees use the most often (such as our improved health care benefits for this year). Change will be constant, but we will always strive to keep the fun and welcoming spirit that has thus far defined KnowBe4. Feel free to use our anonymous suggestion boxes to provide feedback on how we can continue to do just that! As for the hurricane, we can’t imagine what you are referring to, but sincerely hope you will consider reaching out to our People Operations team to provide more details. Our leadership team was sure to notify employees of updates on the storm, explain emergency procedures, and give employees time to buy supplies, secure their houses, and evacuate the area if needed. The safety of employees is always our number one priority, so if there is anything you think we could have done better as part of our emergency response, we would genuinely appreciate knowing.
1.0
Aug 19, 2019
Recommend
CEO approval
Business Outlook

Pros

They provide leads, snacks, and you can wear what you want.

Cons

Harrassment, bullying, sweatshop, unequal treatment

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KnowBe4 Response
6y
I do not know how we could be the Best Place to Work in Tampa Bay 4 years in a row and continuously win workplace awards with the accusations you listed. I truly hope you find a fantastic place to work that you enjoy and can achieve all of your goals!!!
1.0
Jul 14, 2017

Addicts and low tier

Recommend
CEO approval
Business Outlook

Pros

I can roll out of bed and come straight to work the way I went to bed

Cons

Highschool environment full of drama (talking behind people back/gossip) Elevator is crammed like Tuna can, people smell like musk with a lot of perfume (like how someone would goto the gym and then mask it with a lot of cologne/perfume. Unprofessional dress environment, come in with yoga pants, tank tops, underwear and socks, anything you name it

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KnowBe4 Response
8y
KnowBe4's casual environment is what many of our staff love, and you get free Gym access when you work here. The people in the elevator with lots of perfume must be working at other companies in the building, as we ask everyone to use non-scented toiletries. We have a few chemically-sensitive people in KnowBe4 that get bad allergy reactions from strong perfume or aftershave.
Viewing 13 - 15 of 1,478 Reviews

Glassdoor has 1,567 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.