Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,567 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 62% of employees would recommend working at KnowBe4 to a friend and 58% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

62% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (29) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (15) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 178 reviews)); "The people are great and are willing to help out other team members when needed." ((in 93 reviews)); "Fun and great company culture" ((in 92 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 82 reviews)); "Unlimited PTO (with a few restrictions)" ((in 67 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 36 reviews)); "Base salary is low." ((in 19 reviews)); "Being bought out affected layoffs and many people were let go." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews)); "no time off holidays" ((in 5 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

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KnowBe4

KnowBe4 reviews

3.5

62% would recommend to a friend

(1,478 total reviews)

Bryan Palma

55% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

1K reviews

5.0

Mar 24, 2026

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fun work environment with a lot to offer. Most people come and end up staying.

Cons

Nothing to complain about. There have been a few changes in last year or two with management but all for the greater good.

KnowBe4 Response

2mo

Thank you for your feedback!🥳 We’re so glad you love working here and being part of our incredible team.

5.0

Mar 20, 2026

Supportive and transparent environment with welcoming communication

Customer implementation specialist

Recommend

CEO approval

Business Outlook

Pros

They are very transparent and very easy to communicate with. Everyone is available to assist and make you feel welcomed and valued.

Cons

I don't have any cons to share

KnowBe4 Response

2mo

It’s great to hear you’re thriving! We’re all about helping our Knowsters reach their full potential. Thanks for sharing your success! 🧡🥳

3.0

Mar 19, 2026

Read the reviews

Account executive

Recommend

CEO approval

Business Outlook

Pros

Unlimited paid time off is nice

Cons

-Low base salary -Recently took accounts away from tenured reps to hand feed to new reps -Micromanaging from upper leadership

KnowBe4 Response

2mo

We truly appreciate your perspective. Building great leaders takes constant learning and feedback, and we’re committed to doing the work to improve. Thanks for helping us move forward.

Viewing 16 - 18 of 1,478 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

Executive Assistant (Customer Success SVPs) (Remote)

Snr. Communications Manager (Remote)

QA Engineer (MIS) (Remote)

Sales Development Representative Intern (Hybrid)

Arlington, VA

View job

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