KnowBe4 reviews

3.4

59% would recommend to a friend

(373 total reviews)
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Bryan Palma

52% approve of CEO

55% positive business outlook

Reviews by job title

373 reviews

Reviews about "Compensation"

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2.0
Jan 26, 2026

What is quota?

Recommend
CEO approval
Business Outlook

Pros

Product market fit for the core offering of security awareness training is solid. Overall most of the people at the company are very nice. Due to the lack of organization and so many vacant positions in leadership, many assume that if you excel there should be opportunities for career growth.

Cons

One SMB AE hit annual quota in 2025. It is the last week of January and nobody knows what the comp plan is or what quota is. They've been talking about making changes and how great the new comp plan is going to be for nearly a year. Many people are nervous when they finally do announce a change it will be even worse. There is so much friction and bureaucracy to take even the simplest action. For example, in order to create an email template or a cadence in Salesloft, they have a "Cadence Committee" to make all of these decisions. Nobody knows who is on the committee, how often they meet, what the criteria is for getting anything approved. It makes no sense. Sellers have almost no visibility and insight into their own business. No ability to create reports and dashboards in Salesforce. Apparently we are hiring 100+ more salespeople. Do they plan to divide the already minimal amount of leads amongst all of these new hires too?

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KnowBe4 Response
3mo
Thank you for sharing your experience. We want every Knowster to have a great one, and your feedback helps us get there. We’ll review this with our teams to improve communication and processes across the company.
2.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

You have a high level of autonomy

Cons

I genuinely don't even know where to start. The poor pay, the deaf ears from leadership, the joke of a bonus game?

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KnowBe4 Response
5mo
We see every bit of feedback as an opportunity to refine and evolve. Progress is part of who we are, and your input helps.
3.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great technology, great company culture

Cons

Private Equity is gradually eroding a really good company. "Shadow layoffs", falsely labeled as low performance issues at year end. Comp plans watered down, no stock, equity, or ESPP of any kind. No stipend for cell phone use. Channel policies are far from accepted industry norms.

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KnowBe4 Response
6mo
Thanks for your feedback! Pay and benefits matter — and we take that seriously. We review compensation every year to make sure our teams are rewarded for being the best at what they do. Have ideas? We’d love to hear them at peopleops@knowbe4.com.
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