Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.4 out of 5, based on over 1,583 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 59% of employees would recommend working at KnowBe4 to a friend and 55% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at KnowBe4?

59% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (106) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Core Support Technician (19) , Senior Software Engineer (19) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 186 reviews)); "The people are great and are willing to help out other team members when needed." ((in 98 reviews)); "Fun and great company culture" ((in 92 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 79 reviews)); "Unlimited PTO (with a few restrictions)" ((in 62 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"Low pay and an increasing amount of work" ((in 40 reviews)); "Being bought out affected layoffs and many people were let go." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.4

59% would recommend to a friend

(373 total reviews)

Bryan Palma

52% approve of CEO

55% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.5

Culture & values

3.4

Career opportunities

3.2

Senior management

3.2

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

373 reviews

Reviews about "Compensation"

Return to all reviews

4.0

May 12, 2021

Fun company

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Transparency is incredible CEO is one of a kind - always has great info and cares Erika and Greg are HILARIOUS Fun, inclusive atmosphere Top notch talent - everyone you'll work with is great at what they do Tons resources at your disposal to help you improve your skillset They rented out an entire theme park for us!

Cons

Incentive pay is a big portion of your salary. Makes sense, but what you wont learn until you're in the position is that there's a lot of cannabalism between csm levels. If you work with smaller accounts, you'll be taking hits to your incentive almost every month, even if your accounts are happily renewing.

KnowBe4 Response

5y

Thank you for your feedback! We’re glad you are enjoying working with KnowBe4 and we agree, Greg and Erika are HILARIOUS together! We love hearing from them during our daily company-wide morning meetings. We would like to learn more regarding your experience with incentive pay. There are several ways you can give us more information about this, including emailing HR, speaking with a member of the ER team, dropping an anonymous feedback/suggestion card into one of the suggestion boxes we have through the offices, or responding to one of our frequent and anonymous internal surveys. We are always striving to make improvements at KnowBe4 and be the best workplace possible. Giving us more information will help us look into the situation further and try to find solutions. Thanks again for your feedback and for being a valued member of our team. Go Knowsters!

5.0

Apr 25, 2021

Company Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have never seen a CEO care about his employees the way that Stu does. This company has been a pleasant surprise since day one between the culture, the people, the benefits, the gatherings etc. I am happy to say I work here.

Cons

Salaries are low compared to competitors and family benefits can be unaffordable.

3.0

Apr 25, 2021

Lots of pros and cons

Manager

Recommend

CEO approval

Business Outlook

Pros

The no discussing politics and religion rule is followed Fun work atmosphere when you're in office No @$$hole rule is amazing "Don't get arrested on your way to work" dress code is great Health insurance for individuals is great If your department needs a tool/software in order to perform better, they are more than willing to purchase it as long as you make a good business case The 1st week of training is amazing and really sets a great tone for starting your career at KB4 The director of on boarding is AMAZING and makes that first week great Unlimited commission for sales Profit sharing bonus They will promote easily as you prove yourself Lots of great extra benefits CEO is great and really cares about his employees and company

Cons

You're told to consider the profit sharing bonus as part of your salary but most people will not get a merit bonus Salaries are below market While in the same position it's difficult to get a raise The no @$$hole rule apparently doesn't apply to the head of Employee Relations or head of HR Family health insurance is ridiculously expensive

KnowBe4 Response

5y

Hello and thank you for taking the time you leave us your feedback. While you don’t seem unhappy at KnowBe4, you also don’t seem as happy as you could be. We want to make all of our Knowsters as happy as possible so we strongly suggest you utilize the many resources available to you to help address your concerns. You can use the suggestion boxes, speak to your management, or reach out to your coach. You can also speak to a member of employee relations; if you feel like one particular member of ER isn’t listening to your concerns, we suggest reaching out to a different member, as each may have a different view of the situation and provide you with different resources. You can even address concerns with Stu (our CEO) directly - after all, we have a “no door” policy for a reason.

Viewing 250 - 252 of 373 Reviews

Jobs at KnowBe4

Snr. Employee Relations Partner (Remote)

Executive Assistant to CFO (Remote)

Manager, Enterprise Customer Success

Snr. Director of HR (Americas) (Remote)

Channel Marketing Manager (Remote)

KnowBe4

KnowBe4 reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Fun company

Company Review

Lots of pros and cons

Jobs at KnowBe4

KnowBe4 reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

KnowBe4 reviews FAQs

Jobs at KnowBe4