KnowBe4 reviews

3.5

60% would recommend to a friend

(1,483 total reviews)
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Bryan Palma

55% approve of CEO

57% positive business outlook

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Aug 5, 2024
Recommend
CEO approval
Business Outlook

Pros

The product market fit is incredible. Benefits are great. The view is amazing.

Cons

The new compensation structure is confusing, and the new go to market processes add useless complexity.

2.0
Aug 2, 2024

Going downhill….fast

Recommend
CEO approval
Business Outlook

Pros

Best in class product, open PTO

Cons

Comp plans reduced and quotas went from being manageable to extremely difficult to hit. This used to be a company where 75%+ of reps would hit quota regularly and now it’s typically less than 15-20% under the new plan. They will tell you the re-did comp plans to balance base salary with commission but the truth is you have to sell 2.5-3x more to make even close to the same income as we did under the old plan. Micromanagement to the extreme. Your emails will be monitored, your call activity, your product demos recorded and analyzed. If you aren’t wanting to have every aspect of your day analyzed and critiqued this is not the place for you. CEO has become totally out of touch with the organization, showing pictures of his mansion and new cars on morning meetings while people are struggling to meet ends meet. We were always told this place would always be sales people friendly and not make radical changes to the comp plan, that all went out of the window after the private equity acquisition.

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KnowBe4 Response
1y
Hello Knowster. Most companies don’t have quotas so low that almost every person on the sales floor hits them, so our new Vista targets put us on track with other companies in the industry. We have always monitored production as that is the only way to run a business and help employees achieve the goals they have set. Especially the revenue-producing side of the business. We will always put our sales people first, and if you have further concerns, please reach out to the People Operations team.
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Glassdoor has 1,572 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.