Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,572 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 60% of employees would recommend working at KnowBe4 to a friend and 57% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

60% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (29) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 185 reviews)); "Fun and great company culture" ((in 95 reviews)); "Fun. Great People." ((in 90 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 80 reviews)); "Unlimited PTO (with a few restrictions)" ((in 65 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 40 reviews)); "Base salary is low." ((in 21 reviews)); "They claim radical transparency and assured us of no layoffs and that comp plans would be for the better." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 6 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

60% would recommend to a friend

(1,483 total reviews)

Bryan Palma

55% approve of CEO

57% positive business outlook

Ratings by demographic groups

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KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

1.0

Aug 1, 2024

Look elsewhere

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Unlimited time off but a lot of companies have the same benefit

Cons

Compensation is extremely low. A lot of CSMs are taking massive pay cuts with the change in how they are being compensated. And what I mean by that is variable comp is now unattainable no matter which segment of business you are in. CEO and CRO continue to say the comp is competitive for the market, even though it isn’t. In one morning briefing the CEO even said he was tired of answering the same question about comp when csms were asking if comp would be reviewed after the horrendous GTM changes that caused CsMs to make less money but have to manage more accounts. I’m sure the knowbe4 team will respond to this review trying to curb the appeal, but facts are facts. Your employees are being paid less and more of them are opting to leave the company because no one in a position of decision making seems to care. The return to office has been a nightmare. Most of my teammates are remote anyway so I sit on a zoom meeting in the office that I’m forced to drive to, 45 minutes away. That’s 18 hrs every month away from my family.

KnowBe4 Response

1y

Hello Knowster. We have taken CSM feedback, and the CRO announced multiple changes based on feedback received at the end of July. Our CEO addressed compensation concerns multiple times, and so has our CRO. While you are managing more accounts, with the implementation of the Account Managers team, the CSM team is expected to have a lighter workload per account. The employee turnover rate has been declining for 6 months. With any changes, some people are going to be unhappy but overall the company feedback survey has shown employees to be thrilled with the culture and opportunities at KB4. If you have further concerns regarding production expectations, please contact your manager or the People Operations team.

5.0

Jul 25, 2024

Best Place I have ever worked at!

Customer sucess manager

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO 3 months of Paid FMLA after a year at the company. Magement is amazing and so is HR.

Cons

Can not think of any besides the need for increased pay like most comapanies.

3.0

Jul 25, 2024

Great

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Leader in the market Product quality/variety Wide book of business International environnement

Cons

Not completely translated (Europe) Expensive products "American" business mentality

Viewing 277 - 279 of 1,483 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

VP Talent Management (Remote)

Organic Search Manager (Remote)

Manager, Enterprise Customer Success

QA Engineer (MIS) (Remote)

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