KnowBe4 reviews

3.5

60% would recommend to a friend

(1,483 total reviews)
avatar

Bryan Palma

55% approve of CEO

57% positive business outlook

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Jul 18, 2024

Truly a great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people, the autonomy, the friendships and networking, the opportunities

Cons

Pay could be better but that is about it!

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KnowBe4 Response
1y
Hello. Our leadership is transparent daily during our company-wide Daily Briefings and Ask Me Anything sessions. The changes made during the roll out of our GTM strategy were gone over in great detail, with many AMAs specifically answering questions surrounding the changes. We have taken CSM feedback, and our CRO announced multiple changes based on feedback received at the end of July. We wish you the best in your next role, as clearly, KB4 was not the best match for you.
1.0
Jul 18, 2024

Do not recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most colleagues are very nice and helpful.

Cons

Where do I even start... * You are expected to work like a machine. A lot of my colleagues went on burn out leave. * HR is of no help but will chase you with petty stuff. Look at their responses. * No help or support from management * Training and development almost non-existent * 0 transparency from executives regarding big structural changes to the organisation * Generally out of touch

avatar
KnowBe4 Response
1y
Hello. Our leadership is transparent daily during our company-wide Daily Briefings and Ask Me Anything sessions. The changes made during the roll out of our GTM strategy were gone over in great detail, with many AMAs specifically answering questions surrounding the changes. We have taken CSM feedback, and our CRO announced multiple changes based on feedback received at the end of July. We wish you the best in your next, as clearly KB4 was not the best match for you.
1.0
Jul 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Pros Include: Remote work, & free lunch during training. Also, the guarunteed Pay the first couple months in Training of $100K.

Cons

So many Cons: Base pay is low at $40K. They will overpay you and expect you to owe back money. Micromanagement is a huge one. They will micromanage you to death on Call Stats & Email stats. Every single thing you do on the clock is monitoried and recorded. The Unlimited PTO is very limited with lots of rules around it. They are unconcerned if you have life events (sick children, time off to enroll your kid in school). I once had a manager call me 6X in one day to micromanage me. I only lasted 9 months, and left as soon as I could. My advice for anyone interviewing at Knowbe4? RUN FOR YOUR LIFE.

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KnowBe4 Response
1y
Hello. Unless there was a significant payroll error, there is no scenario where we would ask a Knowster for money back from their pay. Our sales calls are recorded to make sure our customers are getting the best service possible, as most companies do. We don’t have unlimited PTO, but we do have an open PTO policy where it is up to manager's discretion if your PTO is approved. It’s still expected that you give ample notice for PTO to be approved. There is no situation where a manager would disapprove of PTO for an employee to handle a sick child. We know these things come up and are uncontrollable. Wishing you all the best in your future endeavors.
Viewing 283 - 285 of 1,483 Reviews

Glassdoor has 1,572 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.