KnowBe4 reviews

3.5

60% would recommend to a friend

(1,483 total reviews)
avatar

Bryan Palma

55% approve of CEO

57% positive business outlook

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jul 15, 2024

It’s getting bad

Recommend
CEO approval
Business Outlook

Pros

Flexible PTO (used to be unlimited, recently changed to flexible)

Cons

This place is constantly getting worse in terms of employee experience. Layoffs, forced RTO, leaders and reps leaving left and right. Quota attainment is BAD right now, nobody can hit their numbers and they continue to increase quota quarterly. Their strategy is to always dangle something shiny that’s coming next quarter or next year, but when the time comes it’s a complete letdown. Recent GTM changes in Q2 2024 were a dumpster fire with a ton of people leaving the company. Starting in Q4 2023 they told us we’d be getting huge raises to get us to market standard, better benefits, better tech to sell with. Then the time came and they gave us abysmal raises that in no way reflect the current market, nothing changed with benefits other than some were taken away, so far we have no tech improvements and the tech we do have is broken and unusable. Our comp plans were changed to something so overly complicated that you almost don’t noticed how badly your commissions were slashed…almost. Forced us back in the office 3x/week even when hired remotely. Now they’re telling us “But 2025 will be different!” and expecting us to believe them. My advice is don’t work here unless you’re desperate. It’s toxic and only getting worse.

avatar
KnowBe4 Response
1y
Hi Knowster. Our HR responses are not “BS”. They are simply the truth. A lot did change when we rolled out our new GTM strategy and we have done our best to keep all Knowsters in the loop as these changes have occurred. We have added to our tech stack on the sales side. At no point did anyone say “huge raises” were coming. What was said was that compensation, both base and variable, would be adjusted as we moved to an ARR model with new roles and responsibilities for many positions. Depending on the role, some base pays were significantly increased. Yes, as part of the restructuring, some roles were no longer needed. If you have questions about utilizing your resources to their full capacity, please get with your manager.
3.0
Jul 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Fast-paced, dynamic, constant change, unique environment, local

Cons

reduced transparency, reduced teamwork, reduced voice of employees, constant change, new management

5.0
Jul 12, 2024

Nice People and Fun!

Recommend
CEO approval
Business Outlook

Pros

Best company I've worked for. I was very dissappointed when the position ended due to a large layoff. The people are kind and the environment is energetic.

Cons

The layoff was dissappointing:( and the clearwater was a long drive.

Viewing 286 - 288 of 1,483 Reviews

Glassdoor has 1,572 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.