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      Koalafi

      Engaged Employer

      Koalafi reviews

      4.2

      79% would recommend to a friend

      (209 total reviews)
      avatar

      Patrick Moore

      52% approve of CEO

      80% positive business outlook

      Ratings by category

      4.2

      Culture & values

      4.2

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Senior management

      4.1

      Career opportunities

      4.0

      Diversity & inclusion

      Koalafi has an employee rating of 4.2 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Koalafi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      209 reviews
      5.0
      Oct 26, 2022

      An amazing place to work!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I recently made the move to Koalafi and couldn’t be happier. There is so much talent within this organization, and the company culture fosters collaboration and growth. Leadership quickly identifies (and rewards) high performing employees, which is all you can ask for. The company also values a work/life balance and provides flexibility and benefits that help advance those values.

      Cons

      While not necessarily a con, it is worth noting that the company does have a fast pace.

      avatar
      Koalafi Response
      3y
      Thank you for taking the time to provide your feedback. Every comment is reviewed by our Leadership Team and other managers across the organization to ensure we continue to support the actions/offerings that our associates appreciate and inspect the opportunities (cons) highlighted. Thank you
      5.0
      Oct 24, 2022

      I absolutely love my job here

      Business operations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation, benefits, work environment, employees, management, organization, coaching, room for growth and opportunities

      Cons

      For it being a small company I have only seen the CEO one time. The president is wonderful though and always tries to get to know everyone. Other than that I can’t think of any negatives and that negative doesn’t really bother me anyways.

      avatar
      Koalafi Response
      3y
      Thank you for taking time out of your day to ensure we hear from you on your experience while working at Koalafi! The top line that you "absolutely love my job here" is very special and not taken for granted! Thank you for your feedback on visibility and desire for increased flexibility as it relates to work location. We will continue to inspect our practices for the best solution for the organization and our associates. Thank you!
      3.0
      Oct 13, 2022

      Work life

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was great with having the opportunity working from home, especially during Covid/Pandemic and provided the work-life for those associates who had families at home especially school age children. Most associates had to make immediate adjustments, and the managers that were employed with the company during the Covid/Pandemic provided empathy.

      Cons

      Need more diversity. Some leadership required associates in salary based departments to work outside the normal business hours, ignoring the fact most associates have children and other personal obligations.

      avatar
      Koalafi Response
      3y
      Thank you very much for the feedback. We’re glad that you were able to take advantage of our work-from-home philosophy during and after the pandemic. We understand that flexibility was needed during those uncertain times. Your feedback on working hours for salaried associates and diversity is also appreciated. Work-life balance is important and we strive for consistency in our working hours. Unfortunately, there are times when our customers’ needs require us to be flexible, so some schedule adjustments are required for us to continue to deliver top-notch service. Ensuring a diverse workforce and leadership team is something that we will continue to work toward as the company grows and matures. Thank you, Gene Burke, Chief Operating Officer
      Viewing 70 - 72 of 209 Reviews
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      ReviewsKoalafi reviews

      Glassdoor has 216 Koalafi reviews submitted anonymously by Koalafi employees. Read employee reviews and ratings on Glassdoor to decide if Koalafi is right for you.