Kohl's reviews

3.3

53% would recommend to a friend

(20,313 total reviews)
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Michael J. Bender

64% approve of CEO

33% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,313 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
3.0
Oct 9, 2025

Experience at Kohls

Recommend
CEO approval
Business Outlook

Pros

Flexible tight-knit community understanding welcoming

Cons

Unsteady hours, new management every couple of months, the store is losing business, yet you are constantly being told to get more customers to open a credit card.

4.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

- Flexibility for students - Gain experience working with the public - Employee discount shop days

Cons

- Management may or may not support you when you're enforcing the company policy (honoring a coupon past expiration to make the customer happy) - Hours must include closing shifts, even if you've been with the company for a while - Lunch break compliance ultimately is the employee's responsibility, even though its management that dismisses the employee to go to lunch.

2.0
Oct 7, 2025

Rude Store Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

easy job by helping customers return stuff only if someone is decent enough to train you.

Cons

if you say hi to the store manager thinks new employees are trained after 4 hours. gaslights you that you are lazy when you are just trying to help out.

Viewing 370 - 372 of 20,313 Reviews

Glassdoor has 21,485 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.