Kohl's reviews

3.3

53% would recommend to a friend

(20,301 total reviews)
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Michael J. Bender

62% approve of CEO

32% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
1.0
Apr 9, 2013

Theives / liars

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not difficult to place callers on hold forever and NOT help them

Cons

Horrible customer service group (0 out of 10)

4.0
Jan 15, 2013

Wonderful Family Experience

Recommend
CEO approval
Business Outlook

Pros

If you work hard you can get promoted Become a family with co-workers Plenty of opportunity to try out different areas Opportunities to shine

Cons

Payroll is not where it should be. Do the work of 3 people at any given time

4.0
Jan 10, 2013

Customer Service

Recommend
CEO approval
Business Outlook

Pros

Flexible schedules, paid weekly, scheduled out 2-3 weeks at a time, easy to get time off, approachable management, 15% discount on all merchandise and "employee shop days" where you get an additional 20% off and you can stack your coupons during the employee shop days (I saved over $1700 in one shopping trip during Christmas and spent only $284)

Cons

holiday hours are terrible and customers can be rather rude and messy. No motivation to show up if you are going to be late-- you are penalized the same for being late or calling in "sick"

Viewing 20005 - 20007 of 20,301 Reviews

Glassdoor has 21,473 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.