Kohl's reviews

3.3

53% would recommend to a friend

(20,289 total reviews)
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Michael J. Bender

62% approve of CEO

32% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
2.0
Nov 5, 2011
Recommend
CEO approval
Business Outlook

Pros

The long hours of operation gives you a better chance at lots of hours, which can be both a pro and a con depending on your lifestyle. As EMR I'm getting a lot of hours especially with the holiday season looming. The management is pretty good at keeping employees on the loop regarding sale events and corporate events/deadlines with morning meetings. Other than that, there really are no other pros to working at Kohl's sadly.

Cons

Coworkers are generally grouchy - some of the people there have been around for years and seem like they're tired of what they're doing. Management is highly disorganized - at least at the Kohl's I work at - most just seem like head cashiers rather than actively managing employees under them. There's also a lot of pressure regarding meeting credit goals and email addresses for the register/floor people, MUCH MORE SO than other department stores I've worked for. It appears that Kohl's define a "good employee" by how many credit apps you get. This doesn't apply to me as an EMR associate though. The Kohl's I work at houses some of the most... aloof people I've met. People are.. "courteous", but generally not welcoming and disinterested in each other. Maybe that's just early morning people though (6am) or because EMRs spend most of the time on their own. Kohl's is pretty flexible with your schedule which is good for a college student like myself. The wage can be a lot better (state minimum wage) and everyone starts the same. I feel that there should be different starting levels in wages depending on your past experiences, AND ESPECIALLY depending on the work involved - for example, replenishment is nonstop moving, very physical, lifting, backstocking, loading/unloading truck, working on signage, and crushing cardboard - and yet the starting wage is the same as, for example, someone at POS. There's too much work for EMR for minimum wage. In short, my opinion is to look elsewhere first if you can offer a flexible schedule for the company. For example, the W*lmart in my area offered a full dollar more as starting wage.

4.0
Nov 2, 2011
Recommend
CEO approval
Business Outlook

Pros

There is almost always something you can/will be doing, each day is different has has its own pace (some slow some fast), management will let you work in various departments to see which is the best fit, the system allows you to meet the needs/wants of customers, and coworkers try to be/are generally friendly.

Cons

Not too much wiggle room in terms of a promotion, hours could be a little better or at least more consistent, recognition is reserved only for those who solicit high credit applications, and the system for break length based on hours worked is bothersome.

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Glassdoor has 21,461 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.