Kohl's reviews

3.3

53% would recommend to a friend

(20,288 total reviews)
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Michael J. Bender

61% approve of CEO

33% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,288 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
1.0
Apr 27, 2009
Recommend
CEO approval
Business Outlook

Pros

It's a job. It's a pay check. Love my co workers. Love my customers.

Cons

The management team is to foucused on the ends and not the means. Credit expections are too high for location. Some methods of asking the custormers if they want to open credit that management has oked seems to much like bate and switch. Hours are cut to the point that there is no one to help the customers or keep the floor clean. What hours that are given are only given to those who perform well in credit. It seems management is almost setting up empolyee to fail with giveing more work than one can do in one shift.

1.0
Apr 19, 2009
Recommend
CEO approval
Business Outlook

Pros

It's a paying job, love my co-workers, sometimes rewarding especially with customers

Cons

Poor hours (4-20 hours Part Time). Always pushing for a Kohl's credit card. Managers are insensitive and rude; unwilling to hear you out. Always understaffed and disorganized. Managers expect you to do 2-4 jobs every shift. For the past few weeks, I have only worked two days of the week.

3.0
Apr 9, 2009
Recommend
CEO approval
Business Outlook

Pros

The one thing I truly enjoy about working at Kohl's is some of the awesome people I work with. What you have to keep in mind is that it is retail so there are going to be challenges. If you enjoy working with people this may be a job for you. Scheduling is flexible for part time associates. This is an excellent job for someone who is in school that may be living at home without a lot of bills to pay. The Associate discount is fair, it was just raised to 15% on everything and there are special days every few months where it is doubled to 30% When i first started working at Kohl's I was very surprised that the discount even applies to clearance items.

Cons

There are several major downsides to working at Kohl's. The pay is really very low, even by retail standards. I make hardly over minimum wage and the periodic raises seem like they will barely even keep up with the raise in minimum wage. The other downside is that if you are part time do not expect to see many hours on your schedule. Advancement opportunities are possible but unfortunately someone has to leave or be promoted in order for anything to open up.

Viewing 20224 - 20226 of 20,288 Reviews

Glassdoor has 21,459 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.