Kohl's reviews

3.3

53% would recommend to a friend

(20,291 total reviews)
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Michael J. Bender

62% approve of CEO

32% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,291 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
2.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

There was a large ability to be able to move around positions and departments within the company. I was trusted with important work right off the bat.

Cons

Hard work and ambition are not always rewarded. Employees can end up with heavier workloads without additional compensation or promotion, even when taking on responsibilities beyond their role. Budget constraints and HR policies were often cited as reasons promotions or raises were delayed, regardless of performance. After raising concerns about workload and compensation, I experienced micromanagement and a reduction in creative freedom. Projects I had previously enjoyed were reassigned, and input was often questioned. Office and remote work policies were inconsistent. Some employees were exempt from in-office requirements after moving to the Chicago area during COVID, while others were expected to manage a heavy workload on-site, usually alone. Work-life balance could be difficult. Requests for flexibility or personal time for unforeseen events were sometimes met with scrutiny or strict monitoring. Management often created reasons for themselves to leave early or being unavailable, yet employees were still expected to take on their work or adhere strictly to office rules with no exceptions.

4.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked here for a little bit to get my feet wet

Cons

It’s a big company, the usual things happen

2.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Was good about giving raises. Open door policy. Was sympathetic to the employees personal life and tried to make accommodations when and if possible.

Cons

Allowed bullying in the workplace to continue after repeated requests to resolve the matter. In my opinion making it feel like a hostile work environment. Leaving employees to feel like their concerns were not taken seriously.

Viewing 217 - 219 of 20,291 Reviews

Glassdoor has 21,463 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.