LPL Financial reviews

3.4

57% would recommend to a friend

(557 total reviews)
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Rich Steinmeier

65% approve of CEO

58% positive business outlook

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557 reviews

Reviews about "Compensation"

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1.0
Dec 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Some people in management understand how unreasonable the expectations are, building is nice, and coworkers are cool

Cons

Got confirmation from 2 separate people in leadership that LPL understaffs as a policy. They veiw any time you're not on the phone taking a call as them losing money. You will be overworked, you will be dealing with pissed off callers who have been waiting on hold for over an hour because there are not enough people to handle any spike in call volume. Management's response to this? Cut ACW which is used for note taking and catching your breath between calls. The only concern of management is individual metrics. Is the environment conducive to producing those metrics? Absolutely not. And management doesn't care. They'll dangle their tiny bonus as a form of incentive (it's like $800 per quarter and thats IF your metrics were pristine) This is the first job I've had where I almsot daily contemplate just quitting and going to work fast food/ retail until I can find something else in the industry. It will take a toll on your mental health and it absolutely does not pay enough for it to be worth that. Avoid working here unless you have no other options and even then look at it as temporary.

1.0
Nov 6, 2025

Abysmal Organization and Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The office had nice balcony and the soda was cheap I suppose. Co-workers were nice for the majority of them.

Cons

There is an extensive list of cons at this location and company. The job description and everything was very confusing until you actually were able to get into the company. Quickly found how poorly run the location was and how abysmal the organization and leadership was. Communication did not exist, you were expected to handle all issues, even if there was no guidance or clue on how to handle that issue and it was not uncommon for the whole team to be confused or not know what was going on or how to handle something. HR intentionally is open for less than half the day and obviously during "busy" time so you can never really reach out to them in meaningful ways. The leadership was so poor, managers had zero clue what was going on, didn't even know how to do simple stuff like questions on scheduling, and don't even bother trying to find any meaningful help if stuck on a call from them. The higher leadership were such cowards too, they wouldn't even come to see their team when visiting the office and started micro-managing every moment of the day on the phones. On top of that, I was straight appalled by the way LPL handles its clients. I would hear so many clients complain and it was hard to side with LPL as many of them were truly wronged on how LPL ran their operations and would leave some to the wolves. The company had serious system issues and technical issues constantly. Many team members provided criticisms and expressed frustration but it was clear it would just go over "leaderships" heads and never led to anything. Bonuses were a joke, you can't score them on your own merit and it was setup for you to fail them intentionally. Pay was pretty whatever for the amount of expertise and expectations of the job and really no real career growth unless lucky or tons of past experience (even that did not matter much). Turnover was insane and there was even layoffs while everyone was struggling to keep up. My favorite story is that on Employee Appreciation Day they could not even do a simple headcount for bagels and so anyone who came in at 8:00 AM or later got nothing. Each day was draining and dreadful, I would not wish anyone to work here or anyone to even due business with them,

3.0
Oct 26, 2025

Not bad, not great

Recommend
CEO approval
Business Outlook

Pros

Office independent role, independent work

Cons

Low pay, micromanagement, lack of career pathing

Viewing 37 - 39 of 557 Reviews

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