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Labatt Food Service

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Labatt Food Service reviews

3.3

67% would recommend to a friend

(216 total reviews)

Blair Labatt

79% approve of CEO

46% positive business outlook

Labatt Food Service has an employee rating of 3.3 out of 5 stars, based on 216 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Labatt Food Service employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

216 reviews
5.0
Aug 15, 2012
Recommend
CEO approval
Business Outlook

Pros

1. Career Opportunities: The opportunities for advancement are unlimited. In many departments there is no strict progressional ladder of advancement. Some may view this as a disadvantage, but it works very well for those who prefer to be rewarded fairly according to their talent and effort. While I tend to dislike the use of clichés, it is very true that birds of a feather flock together. That observation can be made about successful employees at Labatt. Those who are successful at Labatt tend to stick together, learn from each other, and continue to build upon their successes at the company. 2. Leadership: Senior Management are deeply invested in every aspect of the business, and they genuinely care about their employees (I have heard many stories and have had personal experiences where they have jumped in to help employees in non-work-related situations). They invest a great deal in resources to develop their employees and provide the type of environment they feel is necessary to help their people grow professionally. They are intimately involved in all projects in software development, which provides new employees with a great opportunity to learn from these leaders who have great experience and success under their belts. A common misconception is that those who are in advanced/leadership positions have never worked at other companies, but this is untrue. In fact, most (if not all) of those in advanced positions came from other companies. Every manager is different, which is true no matter where you go. My personal experience with management has been phenomenal and has directly contributed to my own professional growth. Most managers are in their positions because they were successful at the jobs/positions they now manage. When one becomes a manager, they don't simply become a manager and relinquish all other duties. Their responsibilities increase. So, yes, managers are busy. And if you need something from one of them, you cannot sit around waiting for them to find you. You need to take initiative, but that is what I love about the environment because you learn to conquer your fears and become assertive. 3. Culture: As most would probably agree, the culture at Labatt could be described in a single word as "conservative." However, this description is short-sighted and inaccurate as it does not consider the constant push by leaders of the company to improve every aspect of the business, whether it be order selection methods, the structure of a department, or the personal and professional growth of their people. Improvement requires change, not conservation, and Labatt is all about improvement. Some of the core business strategies, which have directly contributed to Labatt's differentiation among competitors and its success, are "conservative" in the sense that there is no point in changing those core strategies when they have continued to deliver time and time again. However, those who describe Labatt as "conservative" are rarely considering its business strategies. The "conservative" description is usually applied to convey the company rules, like the dress code and dating policies, which are not solely reflective of the culture. Yes, the recommended dress code is professional. That seems understandable especially if you want to BE professional. Yes, there are policies against fraternizing (i.e., inter-office dating). Again, I completely agree with that as I would personally be incapable of focusing on the job knowing that the person I am dating is just down the hall. Or if something were to go sour with the relationship, how would that work at the office? 4. Pay/benefits: I don't volunteer salary information in social settings, but many of my friends do. Without offering too much, let me just say that Labatt takes very good care of their employees. To give a specific example, in my first year at Labatt (I had just graduated college and I came from a low-income family), I found out that I needed to have multiple, expensive surgeries. I was completely independent at this time (i.e., living alone and solely responsible for all bills) and was able to single-handedly pay in full for these surgeries thanks to my pay and health benefits. 5. Coworkers: There is a good mix of veteran, well-experienced employees and new employees, often who have recently graduated college. The newcomers have a great opportunity to learn crucial lessons about best business practices and strategies from the veterans, and the veterans can learn innovative, fresh ideas from the newer employees. Your coworkers are the people you spend the most time with each day, so it is important that you enjoy each other's company, respect each other's work, and share common goals/interests (especially professional goals). Some of my coworkers are now my best friends. SUMMARY: Labatt is not for everyone. This much is obvious, but no company is for everyone. I, luckily, have found it to have everything I want and plan to have a long career with the company. I urge any applicants to come and see for yourself whether Labatt is for you rather than depend solely on reviews from people you have never met, who may be very different from you.

Cons

1. If I had to choose something I dislike about my job, it would be the location of the office. The warehouse/office is located in an industrial part of town, as should be expected so there is not much that can or should be done about it. 2. Labatt recruits candidates who have recently graduated college. While I agree with this strategy, it can be difficult to overcome some of the cultural misconceptions and ideals that these recent graduates believe should be present in order to build/sustain a successful company.

2.0
Jul 27, 2012
Recommend
CEO approval
Business Outlook

Pros

1. Great coworkers. Labatt HR is very good at identifying high achievers and good people that you'll enjoy working with. 2. Good pay. As a general rule, BAs at Labatt get above average for their major/college (most new hires are recent graduates), but less than other BAs with equivalent experience. On the whole, this is a win for the employee. 3. Stability. As long as you don't rub the wrong person the wrong way, your job is very safe. 4. Great experience. With just the slightest bit of effort, you'll get great experience and learn a lot of different skills. Labatt is a great resume builder due to the variety and complexity of the projects you'll be working on.

Cons

The first three points are interrelated. 1. The culture lacks perspective. Labatt is largely populated by people who have never worked anywhere else, and that includes most managers. While some innovative spirit has been retained, there is a lack of vision and awareness due to the narrow range of career experiences. 2. Nepotism and politics. Having the correct last name or making the right friends are the primary determinants of career success. There is little recognition of merit, whether in the form of promotions, monetary incentives, or praise. Firing is based on some criterion other than a pattern of failing to perform in a satisfactory manner. 3. Poor managers. Managers are at best detached and lacking in managerial skills. At worst, they browbeat employees in public without justification, hamper projects with their sporadic, distracting involvement, and fire people without cause. 4. Lack of career advancement. While the IT department was once a place where you could expect advancement, that is no longer the case. There is a chronic paucity of project leadership because there is no effort to groom and promote people into leadership roles. This creates a vicious circle. People don't feel like they are going anywhere at Labatt so the ambitious ones tend to leave after 1-2 years, which means there aren't many people with more than 2 years of experience to promote. 5. Employees feel lost due to the lack of interaction with managers. They know that no one will notice if they essentially stop doing anything, and it is very hard to stay focused in that environment. 6. Benefits are substandard. This is particularly true in the IT department (where all the BAs and programmers are), because they are competing for talent against software companies rather than low-margin distributors.

1.0
Jul 24, 2012
Recommend
CEO approval
Business Outlook

Pros

- Pay is in line with the market. - Company will hire straight out of college, so it’s a good job to get some experience on the resume. - Pleasant co-workers.

Cons

Most of these have already been covered, so I won’t rehash them here. The benefits are terrible, the culture is ridiculously outdated, and you will almost without question be managed by someone who was never, ever meant (or trained) to be a manager. Advancement is a very uncertain thing at Labatt. The most common method is to either a.) Be born with the correct last name, or b.) Unrelentingly suck up to someone who was. This speaks to the true core of the culture, the thing that Labatt values the most: blind, unquestioning loyalty. They will tell you what the preferred shirt color is (white). They will tell you if they think your hair is too long (it probably is). They will tell you who your friends should be. I recall sitting through a lengthy meeting in which a junior executive (a member of category A above) tried, in his halting, stuttering manner, to explain to our department that our relationships with our co-workers are shallow and meaningless, while our relationship to The Company is sustaining, deep, and meaningful. Because you see, Labatt isn’t just a regional food distributor to the true believers in the company. It’s a way of life. There’s a weird cult of personality built around the CEO and the GM, as if their “business acumen” is irreplaceable and unique. As far as the true believers are concerned, working for Warren Buffett would be a decided step down. That being said, I can’t feel too upset about my time at Labatt. I made some lasting friendships, learned some useful skills, and gained valuable experience. So if you’re right out of college and looking for a job with decent pay that will allow you do these things, by all means, go for it. Just keep your head down, don’t question the frequently irrational statements you will hear managers make, and keep your resume up to date at all times. Do not speak up about problems you have to ANYONE, ever. You don’t know who will go to a manager and try to prove their loyalty by turning you in. Sounds paranoid, right? Unfortunately, that is truly the lay of the land. As mentioned in the “Pros” section above, you will have some great co-workers. Unfortunately most of them will be long gone by the time you hit the 2 year mark, because at the end of the day, there are hundreds of better companies to work for, and Labatt does not care about retaining anyone. If you are the type of person who just wants a place to punch the clock, do the bare minimum, and collect your paycheck, then Labatt is a great place where you can stay under the radar for years. Other employees stay because this is the only corporate job they’ve ever had, and they don’t understand how much better they could have it elsewhere. Getting these naive college grads is a core part of Labatt’s recruiting strategy, as is firing anyone who begins to question the rapid turnover or poor decision-making.

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Glassdoor has 224 Labatt Food Service reviews submitted anonymously by Labatt Food Service employees. Read employee reviews and ratings on Glassdoor to decide if Labatt Food Service is right for you.