Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

38% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (888) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (120) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Flexible hours when you work from home" ((in 531 reviews)); "The training is good and complete." ((in 135 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 62 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 35 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 26 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 370 reviews)); "No benefits / 401k and all" ((in 153 reviews)); "Poor management indeed." ((in 101 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 99 reviews)); "No pay raise after the initial raise" ((in 31 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

38% would recommend to a friend

(874 total reviews)

Simon Yoxon-Grant

35% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

874 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Jun 5, 2022

Working with Languageline

Freelance interpreter

Recommend

CEO approval

Business Outlook

Pros

-structured feedback loop with team leaders -high standard on expected level of customer service -consistent support on needs of interpreters

Cons

-interpreters pretty much has no say with their work schedule -poor effort in talents retention -felt underpaid compared to the effort that I have put into my work

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. It is unfortunate you did not find the support you needed available. We do have a team of Quality Assurance Professionals available for interpreters. They provide Observations and feedback/coaching. Additionally, we have many other resources available to support and help our interpreters grow and be successful. We wish you well in your future endeavors.

5.0

Jun 1, 2022

good

Interpreter

Recommend

CEO approval

Business Outlook

Pros

experiences to gain, work from home, low pay

Cons

the volume of calls, ear ache

LanguageLine Solutions Response

Thank you for your review! We appreciate hearing about your personal experience and are happy to learn that you enjoy taking calls for us. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. If you’d like to provide further feedback please email us at interpretercommunications@languageline.com.

3.0

Jun 1, 2022

Great to train, bad payment

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

They will train you, set schedule.

Cons

Pay should be better for Interpreter.

LanguageLine Solutions Response

We value the feedback and appreciate you taking the time to let us know there is room for improvement. After doing an extensive evaluation of our benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note: we regularly review industry compensation. We wish you well in your future endeavors.

Viewing 400 - 402 of 874 Reviews

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Jobs at LanguageLine Solutions

Sales Collateral and Enablement Specialist

United States

View job

Associate Product Manager

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Working with Languageline

good

Great to train, bad payment

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