Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

38% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (888) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (120) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 525 reviews)); "The training is good and complete." ((in 143 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 60 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 39 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 24 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 362 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 155 reviews)); "Poor management indeed." ((in 99 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 98 reviews)); "pay scale and no raises" ((in 34 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

38% would recommend to a friend

(874 total reviews)

Simon Yoxon-Grant

35% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

874 reviews

Reviews about "Compensation"

Return to all reviews

3.0

May 31, 2022

Good training, mixed technical support

Interpreter

Recommend

CEO approval

Business Outlook

Pros

For someone starting out and looking to build experience, this is a good, solid company with a good reputation which offers a compact, yet comprehensive training program. The company tries to foster a community spirit among the interpreters.

Cons

At all times you are a very small cog in a large machine. You can feel disposable and replaceable at times and management is not always very responsive to feedback. Considering the complexity of some of the cases and the high quality expected, the hourly rate could be much higher.

LanguageLine Solutions Response

Thank you for taking the time to write a review. We appreciate hearing about your personal experience and are happy to learn that for the most part you enjoy taking calls for us. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. We have many other resources including a team of managers available to support and help our interpreters grow and be successful. Please note: we regularly review industry compensation. If you have any further feedback to share please email us at interpretercommunications@languageline.com.

1.0

May 30, 2022

Disappointment

Interpreter

Recommend

CEO approval

Business Outlook

Pros

You can't list work from home as a Pro anymore, since a lot of business operate from home nowadays. So no Pros.

Cons

With each year it's been getting worse and worse. You are not appreciated but they demand a lot from you. They do not give any increase in pay, but actually cut it upon first opportunity. Run away from them, fast. Not professional and do not treat interpreters well.

LanguageLine Solutions Response

We understand that occasionally we miss the mark. We value the feedback and appreciate you taking the time to let us know there is room for improvement. We employ nearly 13,000 interpreters in 240 languages. After doing an extensive evaluation of our benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note: we regularly review industry compensation. We wish you well in your future endeavors.

3.0

May 28, 2022

Work from home

Spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

Work from home, easy job, good training opportunities.

Cons

Pay could be better, min wage.

LanguageLine Solutions Response

We are always striving to be better for the employees who are LanguageLine’s core. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note: we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

Viewing 403 - 405 of 874 Reviews

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Jobs at LanguageLine Solutions

Sales Collateral and Enablement Specialist

United States

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Associate Product Manager

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Good training, mixed technical support

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Work from home

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