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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews about "benefit"

31% positive business outlook

Reviews by job title

310 reviews
4.0
Mar 20, 2025

Remote Independence

Recommend
CEO approval
Business Outlook

Pros

Follow your schedule and you'll enjoy the benefits of remote interpretation. Very good with assistance for interpreters when we need it.

Cons

Everything is system based, so you need to request how many vacation hours you have available via system or you'll be stuck using your UTO always.

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LanguageLine Solutions Response
1y
Thank you for sharing your experience. We’re happy to hear that you’ve found remote interpretation rewarding and that the support resources have been helpful when needed. Your feedback about the scheduling system and access to vacation hours is valuable, and we’ll continue working to make these processes more transparent and user-friendly. We appreciate your input on learning resources. While training videos are one option, we recognize that interpreters benefit from a variety of tools and more direct access to supervisors for guidance and growth. We’re always exploring ways to enhance professional development and communication. If you have specific suggestions email interpretercommunications@languageline.com.
3.0
Jan 29, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

good company with stable work

Cons

no benefits if you are under contract no place for growth

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LanguageLine Solutions Response
1y
Thank you for sharing your feedback. Since you take calls through one of our partners, we recommend reaching out to them directly to share your concerns. Wishing you all the best!
4.0
Nov 23, 2024

Good Place to work

Recommend
CEO approval
Business Outlook

Pros

* Remote * Good Training provided *Constant feedback on performance and ways to improve

Cons

* No benefits * All communication is through a support request form and sometimes you need to speak to someone. * Difficult to get a day off even if it unpaid

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LanguageLine Solutions Response
1y
Thank you for taking the time to write your review. We're glad to hear you appreciate the remote work setup, training, and consistent performance feedback—we’re committed to helping our interpreters grow and succeed. Part-time employees don’t receive benefits, and we understand this can be a drawback. As for the support request system, we recognize it may feel impersonal at times, but with a large population of interpreters, this system helps us ensure everyone’s inquiries are addressed efficiently. We also understand the challenges around scheduling time off, and we’re always looking for ways to improve. Your feedback helps us work toward a better experience for all our interpreters—thank you for being part of our team!
3.0
Dec 12, 2024

No benefits

Recommend
CEO approval
Business Outlook

Pros

Remote work is very convenient

Cons

No good options of insurance. No paid holidays. No communication with management.

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LanguageLine Solutions Response
1y
Thank you for your review. We're glad you find remote work convenient. We appreciate your feedback regarding insurance options, paid holidays, and communication with management. Your input helps us identify areas for improvement. Feel free to share more thoughts at interpretercommunications@languageline.com.
2.0
Dec 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home and flexible

Cons

Not that many benefits ok

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LanguageLine Solutions Response
1y
Thank you for sharing your feedback. Since you are an employee of one of our partners, we recommend that you contact them directly and share your feedback as well.
4.0
Nov 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Being able to work from home.

Cons

Bare minimum benefit, no bonus, no room for growth.

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LanguageLine Solutions Response
1y
Thank you for your feedback! We’re glad to hear that you enjoy the flexibility of working from home. While our compensation may not be above the industry standard, we ensure it remains consistent and competitive. We also encourage team members to apply for new positions as they become available to support their growth and development within the company. Your input helps us improve as we continue to support our team members.
1.0
Nov 10, 2024
Recommend
CEO approval
Business Outlook

Pros

I can not remember any good thing abou this company

Cons

This was by far the worst company I've ever worked for. I was there for five years, and during that time, I never received a raise. The benefits were terrible, and the work environment was toxic. If you're an interpreter, expect to be treated as nothing more than a disposable tool—you're just a means to an end. I wouldn't recommend this place to anyone.

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LanguageLine Solutions Response
1y
Thank you for sharing your feedback. It's unfortunate you had a negative experience at LanguageLine Solutions. We take employee concerns seriously and understand how important it is to feel valued and supported at work. We appreciate your time with the company and hope that future opportunities align more closely with your expectations. We wish you well.
5.0
Feb 28, 2025

Great, non-toxic place to work

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, great benefits, work remote

Cons

Pay could be a little better (depending on your language) some languages can make some good money

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LanguageLine Solutions Response
1y
Thank you for 20 plus years! We truly appreciate your dedication and commitment to LanguageLine over the past two decades. It’s wonderful to hear that you value the flexibility, benefits, and remote work opportunities we offer. We understand that compensation is an important factor, and we continuously review our pay structures to ensure they remain competitive. If you have any additional thoughts or suggestions, please feel free to reach out to us at interpretercommunications@languageline.com.
1.0
Mar 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home, You can pick your own schedule.

Cons

This company is entirely dependent on the intepreters' professionalism and how they perform their duties, and yet the interpreters get compensated a fraction from what they really earn for the company. Not only is the pay low, this company doesn't treat you as a human being by offering you a comprehensive health insurance. I'm sure that the LLS management is fine and is getting a lot of benefits that makes them feel that they are being respected and valued. And surely they don't experience any remorses that all those benefits come at the cost of interpreters who have no protections and no representation in the management. Truth be told, the whole industry is plagued by low pay and abuse. Interpreters should unionize!

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LanguageLine Solutions Response
1y
Thank you for sharing your feedback. We understand that compensation and benefits are important concerns, and we appreciate you taking the time to express your perspective. At LanguageLine, we value our interpreters and recognize the critical role they play in delivering high-quality language access services. While we continually review our policies and programs, we also encourage interpreters to reach out to us directly to share their concerns and suggestions. If you’d like to discuss further, please email us at interpretercommunications@languageline.com.
Viewing 7 - 9 of 310 Reviews

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