Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

38% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (888) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (120) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 525 reviews)); "The training is good and complete." ((in 143 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 60 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 39 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 24 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 362 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 155 reviews)); "Poor management indeed." ((in 99 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 98 reviews)); "pay scale and no raises" ((in 34 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

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LanguageLine Solutions

LanguageLine Solutions reviews about "benefit"

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

310 reviews

3.0

Jun 18, 2024

Good place for a starting role

Spanish medical interpreter

Recommend

CEO approval

Business Outlook

Pros

Remote work, good follow up and resources. Outsourced through a company in Mexico that allows for benefits.

Cons

Having to work work hours to make a good paycheck.

5.0

Feb 26, 2024

Interpreter

Recommend

CEO approval

Business Outlook

Pros

The company offers flexible schedule Nice benefits

Cons

Sometimes the demand of calls is really high

LanguageLine Solutions Response

Thank you for sharing your feedback. We are happy to hear how much you enjoyed working at LanguageLine! We wish you well in your future endeavors.

1.0

Apr 5, 2024

Terrible company to work for

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Work from home, no direct supervision

Cons

Very low compensation, no merit pay increases, no benefits, no PTO. I did not get any pay increase for 5 years. Turnover was extremely high.

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. After doing an extensive evaluation of our pay/benefits in comparison to other employers in our business, we find that our compensation and pay/benefits, while not above average, are consistent with the industry. We wish you well in your future endeavors.

4.0

Jul 27, 2024

Good WFH part-time job

Spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

Good work life balance and good benefits for long term employment

Cons

Compensation and benefits could be better for entry positions

LanguageLine Solutions Response

Thank you for sharing your experience with LanguageLine Solutions! Providing our employees with the ability to maintain a healthy work-life balance is a top priority for us. Your feedback is greatly appreciated and serves as a reminder of why we strive to create a supportive and accommodating work environment. We wish you well in your future endeavors.

2.0

May 16, 2024

Low Pay, High Demand

Interpreter

Recommend

CEO approval

Business Outlook

Pros

WFH, you're able to choose your own schedule

Cons

This job requires you to be fully and proficiently bilingual and it does not pay like a bilingual job at all. 15 dollars an hour to be fully bilingual and have knowledge of so many industries feels like taking advantage of a job market that is already not offering enough. Interpreting is a serious job and it is very sad that a company that provides interpretation services decides to pay so little to their interpreter. Also ZERO benefits at all. Hourly pay rate should start at least at $20 for it to make sense. Who can live of off 15 dolars an hour? This company does not pay you for being bilingual at all. They pay even less than the average monolingual customer service agent. Also you have back to back calls all day long.

LanguageLine Solutions Response

We are always striving to be better for the employees who are LanguageLine’s core. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits, while not above average, are consistent with the industry. Please note we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

2.0

Mar 18, 2024

Ver low pay

Interpreter

Recommend

CEO approval

Business Outlook

Pros

They train you in the beginning

Cons

Extremely low pay, benefits basically nonexistent

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback and appreciate you taking the time to let us know there is room for improvement. We regularly review industry compensation and find that our compensation and benefits are consistent with the industry. We wish you well in your future endeavors.

3.0

Apr 8, 2024

Good training but low pay.

Over the phone interpreter

Recommend

CEO approval

Business Outlook

Pros

Good place to start if not having any prior experience.

Cons

Low pay and no medical benefits. Very limited lines of comunication with management.

LanguageLine Solutions Response

Thank you for taking the time to provide your feedback. Interpreters are compensated for every call based on the Labor Law. If you would like to discuss further, please email interpretercommunications@languageline.com.

2.0

Mar 7, 2024

Bad Company

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

Remotely working and flexible schedule

Cons

No benefits Pay is low Constantly getting quality control by somebody not as good as you.

LanguageLine Solutions Response

Thank you for sharing your feedback with us. We are sorry to hear that your time at LanguageLine wasn’t ideal or up to standards. We wish you well in your future endeavors.

4.0

Mar 23, 2024

Good company

Spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

I like this company, the training is good and they allow you to work remotely from most locations in the country. Even though I work from home, I am still able to reach out to anyone for any assistance, and email communication has been clear.

Cons

The benefits are not the best, that is my only issue.

LanguageLine Solutions Response

Thank you for sharing your positive feedback about our training program, work-from-home policy, and the availability of assistance when needed. We are thrilled to hear that these aspects of our company culture have contributed positively to your experience with us. While our benefits are not above average, in comparison to other employers in our business, they are consistent with the industry.

Viewing 13 - 15 of 310 Reviews

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LanguageLine Solutions

LanguageLine Solutions reviews about "benefit"

Ratings by category

Ratings by demographic groups

Reviews by job title

Good place for a starting role

Interpreter

Terrible company to work for

Good WFH part-time job

Low Pay, High Demand

Ver low pay

Good training but low pay.

Bad Company

Good company

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