LaserAway reviews

2.9

45% would recommend to a friend

(1,232 total reviews)
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Scott Heckmann

57% approve of CEO

49% positive business outlook

LaserAway has an employee rating of 2.9 out of 5 stars, based on 1,232 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LaserAway employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Jun 15, 2017

Cosmetic RN

Recommend
CEO approval
Business Outlook

Pros

Great place to work where everyone feels like family in a beautiful environment. I love coming to work and getting to develop relationships with patients

Cons

5-8 hr work days are challenging whereas 12 hr work days would be amazing. It can be difficult changing a shift, especially if it's on a weekend. The communication with sales staff can be challenging as sales staff are often busy and preoccupied with their own job priorities.

5.0
May 18, 2017

Patient Care Coordinator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sales Contests, Great Benefits, Pleasant & Encouraging Atmosphere

Cons

Clinics can sometimes be overstaffed

2.0
May 17, 2017

Love/hate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great money opportunity. Coworkers are great. Free (ish) staff treatments. Amazing marketing. Fabulous Customer Service/Support Team (Go Team Shereen!). Even with all the cons, I do love coming to work every day. So much more fun than a corporate sales job!

Cons

COMMUNICATION: Terrible communication from the owners. Most of the time they are sending condescending emails as to why a patient left a Yelp review about your store or why you discounted $200 off a $5,000 treatment package using the wrong discount code. Owners threaten fear of "corrective action" if brand new protocols aren't followed precisely as instructed. HR - can there please be a new one? I haven't heard one staff member say one good thing about HR. Always terrible experiences and actually combative conversations. Can you please give us access to track our own PTO rather than relying on emailing HR to track? TERRIBLE benefits. Majority of the staff are female and the company offers little to no maternity leave options and we are paying $400-$500/month for insurance? Take the Amazon/Nordstrom gift cards and pay for my insurance please! JOB SECURITY- they will literally tell you with a day notice if your store/job duties/working hours are about to change. Don't be surprised if you are asked to drive over an hour without gas or parking reimbursement even if there is a store WAY closer to your home. CULTURE: look out for the cliques. If you don't miss high school, don't work here. Everyone talks behind each other's backs and will steal or try to split a sale without following company protocols. Management definitely plays favorites and picks and chooses when to see a "gray" area in the sales protocols. TRANSPARENCY - I was hired with the understanding that a Director position was the goal to work towards. Now I have come to learn that they have done away with the Director position all together. If there is no extra 5% incentive, do we really care if the store hits goal?

Viewing 1186 - 1188 of 1,232 Reviews

Glassdoor has 1,253 LaserAway reviews submitted anonymously by LaserAway employees. Read employee reviews and ratings on Glassdoor to decide if LaserAway is right for you.