LaserAway reviews

2.9

45% would recommend to a friend

(1,233 total reviews)
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Scott Heckmann

57% approve of CEO

49% positive business outlook

LaserAway has an employee rating of 2.9 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LaserAway employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Oct 12, 2017

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, atmosphere, management! Fun products and procedures

Cons

There is a high staff turnover rate.

1.0
Sep 1, 2017

Patient care coordinator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None none none none

Cons

Everything - toxic sales environment. Only cares for their money that you work so hard for. They don't pay on time they are just very scammy. Drama day everyday.

2.0
Sep 1, 2017
Recommend
CEO approval
Business Outlook

Pros

You can make really great commission here if sales is your thing. The payout for commission is 10% of everything you sell. Which can translate to big money for these pricy services. The industry itself is very interesting! Anyone who likes Esthetic/Cosmetic treatment would love it. You get to learn about all the different procedures, how/why the work, and even get a discount to get them done. Some of these treatments you can get for free (laser hair removal, laser facial, etc).

Cons

Management is OBSESSED with sales. Many regionals micromanage the sales team heavily. Each clinic doesn't have it's own "manager." But, rather they over-stretch one regional manager to cover about 8-10 clinics in a spread out area. So be prepared for about 20 emails a day telling you to make your 50 sales calls a day and to set yourself 8 consultations. Just a heads up, the sales calls in the back aren't as successful as they used to be...no one answers their phones! The directors of the clinics get first dibs on working the front desk where you get every consult who walks in. The pay difference between PCC's and directors is staggering! From my understanding, the old directors make 15% commission and no hourly wages. The new directors will make $15 an hour with 10% commission. A perfect example of the staggering pay difference. Director made about $24,000 in commission this last month. The next person in "highest sales" made about $4,000. The "goal" is to become a director. However, directors rarely leave their jobs because of the amount of money they make. The only other opportunity is when they open a new location. How they pick directors though is purely based on seniority and favoritism. If you're not the regionals favorite "kiss butt" be prepare to be a PCC for life and work nothing but morning shifts which are the slowest! The owners of this company are extremely greedy. They don't contribute anything to your health insurance, don't offer maternity leave, and they make employees (including the nurses) pay for services they're given for free to give to us. A perfect example is the Cool Sculpting company gives LaserAway free cycles of treatment so the employees can experience the treatments and get it done. LaserAway makes us pay for those treatments. Also, Botox sends us "non-retail" vials so staff members can use these for free. LaserAway makes the nurses use those vials on patients and makes the employees pay for Botox. It's a FREE vial given to LaserAway... My biggest pain point is the schedule. Oh boy the schedule...If you're a PCC don't expect to have your schedule for the month until 2 days prior to the beginning of the month. September's schedule came out on August 30th...And that schedule isn't even set in stone - it can change without notice - so you need to check it often. My final complaint is that often times (especially in the beginning) you'll be asked to work at several locations. None of the locations are actually run the same way making it difficult to learn. Also, they will send you to work at a location more than an hour away even though there's a location 5 minutes away from your house. It's a bit ridiculous.

Viewing 1183 - 1185 of 1,233 Reviews

Glassdoor has 1,254 LaserAway reviews submitted anonymously by LaserAway employees. Read employee reviews and ratings on Glassdoor to decide if LaserAway is right for you.