LaunchDarkly reviews

4.0

70% would recommend to a friend

(180 total reviews)
avatar

Edith Harbaugh

97% approve of CEO

70% positive business outlook

LaunchDarkly has an employee rating of 4.0 out of 5 stars, based on 180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LaunchDarkly employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

180 reviews
2.0
May 26, 2025

Great product, but the culture and leadership have collapsed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is strong and technically differentiated. Years ago, the culture was excellent, and I was lucky to be part of a high-performing, highly motivated team. There are still some smart, driven people at the company, especially in Engineering.

Cons

As revenue missed targets, new leadership was brought in, and the culture was quickly eviscerated. Many revenue leaders have lost the trust of team members. Communication is inconsistent, change management is poor, and morale has steadily declined. Promotions are rare. The company has failed to retain top performers while hiring others who clearly weren’t a fit via a broken hiring process. Average tenure is low, even by tech industry standards. Sales Ops and Marketing have especially suffered — the good days are long gone.

2.0
May 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Great product loved by customers Comp is solid (when attainable)

Cons

High turnover across all functions: Constant churn in the C-suite, Sales, Solutions Engineering, and Customer Success has created instability and eroded morale. Leadership misalignment: There’s a major disconnect between executive vision and on-the-ground execution. Direction changes frequently, often without clarity or buy-in. Legal is a deal killer: The contract process is rigid, slow, and not customer-friendly. Legal redlines regularly stall or kill otherwise winnable deals. Flat org with limited upward mobility: Unless you’re moving from BDR to AE, there are very few clear growth paths or internal promotions. Low morale and fractured culture: With constant reorgs and departures, it’s hard to feel part of a cohesive, motivated team. Loss of institutional knowledge: Many key technical and product leaders have left, and their expertise hasn’t been replaced—resulting in confusion and gaps in execution. Heavy manual processes: Reps are bogged down with administrative tasks and internal reporting, leaving little time for strategic selling. Hybrid sales model stretches reps too thin: Trying to manage both inbound and outbound in a complex sales motion leads to burnout and lack of focus.

5.0
Apr 24, 2025

To the moon

Recommend
CEO approval
Business Outlook

Pros

Make more money than you could ever dream of

Cons

None - This was the best decision ever

Viewing 40 - 42 of 180 Reviews

Glassdoor has 185 LaunchDarkly reviews submitted anonymously by LaunchDarkly employees. Read employee reviews and ratings on Glassdoor to decide if LaunchDarkly is right for you.