Is LegalZoom a good company to work for?

LegalZoom has an overall rating of 4.0 out of 5, based on over 963 reviews left anonymously by employees. This rating has increased by 14% over the last 12 months. 71% of employees would recommend working at LegalZoom to a friend and 68% have a positive outlook for the business. The best reviews about LegalZoom have been left by employees working as Senior Tax Associate , Director and Senior Software Engineer .

Does LegalZoom pay their employees well?

According to anonymously submitted Glassdoor reviews, LegalZoom employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at LegalZoom. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at LegalZoom?

71% of LegalZoom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LegalZoom 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at LegalZoom?

Sales (43) , Sales Specialist (38) , Customer Service Representative (22) , Software Engineer (21) , Sales Representative (18) , Manager (17) , Senior Software Engineer (15) , Sales Associate (14) , Tax Associate (12) , Director (11) , Senior Tax Associate (11) , Document Specialist (10) , Account Manager (9) , Product Manager (9) , Retention Specialist (9)

What are the pros of working at LegalZoom according to real employee reviews?

"Great benefits and WLB." ((in 101 reviews)); "The people here are great and are like family" ((in 89 reviews)); "My team was great and I miss working with many of the folks in different departments." ((in 20 reviews)); "Work/life balance is good and WFH is allowed occasionally" ((in 16 reviews)); "Being able to work from home full time, with no expectation to go into any office at all is amazing." ((in 13 reviews))

What are the cons of working at LegalZoom according to real employee reviews?

"But it is shameful that the company positions the customer facing agent and their direct leadership against each other in this way." ((in 41 reviews)); "The product managers haven’t been creative enough to come up with a good solution because they aren’t creative." ((in 29 reviews)); "Poor communication and planning regarding updates and project rollouts." ((in 12 reviews)); "Blatant favoritism" ((in 11 reviews)); "Businesses change but this was during the 6 weeks of training before hitting the floor so it threw everyone off." ((in 8 reviews))

What are employees saying about LegalZoom layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LegalZoom layoffs and their outlook for job security at LegalZoom in 2026.

What are the top reviewed LegalZoom locations?

Austin , Glendale , Los Angeles , Mountain View , San Francisco , New York , Houston , Chicago , Dallas , Sherman Oaks , Beaverton , Round Rock , Frisco , Texas City , California City , Reno , Seattle , Philadelphia , Cresskill , Jersey City , Caldwell , Grayslake , Virginia Beach , Gilbert , Phoenix , Anchorage , Raleigh , League City , Weslaco , Eureka

LegalZoom reviews

4.0

71% would recommend to a friend

(915 total reviews)

Jeff Stibel

79% approve of CEO

68% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Compensation and benefits

4.0

Culture & values

4.0

Work/Life balance

3.7

Senior management

3.7

Career opportunities

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 915 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

915 reviews

5.0

May 6, 2024

Lift each other up

Senior tax associate

Recommend

CEO approval

Business Outlook

Pros

LegalZoom is committed to its employees' success by providing competitive compensation, benefits, and training to further our careers. My team consistently meets our goals often exceeding expectations through collaboration and teamwork.

Cons

Three job cuts since I started in 2021.

LegalZoom Response

2y

Your feedback is invaluable to us, thank you for taking the time to share your thoughts and experiences.

5.0

May 6, 2024

Great place where hard work pays off

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great managers who care about you Clear OKRs that help you drive towards your goals Competitive salary with GREAT benefits Meritocracy where I get annual pay/refresh bumps Remote first gives me time back that I'd normally be commuting

Cons

There are times where we have competing North Stars, making it harder to prioritize

LegalZoom Response

2y

We want to express our gratitude for your positive feedback. It's uplifting to hear that you're satisfied with your experience here.

5.0

May 6, 2024

Healthy work env, room to grow, solid benefits

Staff data scientist

Recommend

CEO approval

Business Outlook

Pros

* Most direct communication, least toxic work environment, and most diverse company that I have ever experienced in tech. * Range of skill sets, opportunities to learn, and generally reasonable expectations. * Tech stack and tech debt continue to be addressed. * Benefits have continued to improve since I've been here.

Cons

* Some projects move as quickly as a start-up but with a lot more people and processes involved at the same speed (can be both a pro and a con). * Living outside of Bay area can mean missing out on cool opportunities and face-to-face time with stakeholders. * High expectations of both hard and soft skills. If you aren't comfortable with a technical challenge and stakeholder relationship building, this isn't the place for you.

LegalZoom Response

2y

We appreciate this valuable feedback and thank you for taking the time to provide it.

Viewing 643 - 645 of 915 Reviews

Jobs at LegalZoom

Senior Executive Assistant

Principal Visual Designer

Principal Visual Designer

Staff AI UX Product Designer

Product Marketing, Senior Market Research Manager

LegalZoom

LegalZoom reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Lift each other up

Great place where hard work pays off

Healthy work env, room to grow, solid benefits

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