Is LegalZoom a good company to work for?

LegalZoom has an overall rating of 4.0 out of 5, based on over 963 reviews left anonymously by employees. This rating has increased by 14% over the last 12 months. 71% of employees would recommend working at LegalZoom to a friend and 68% have a positive outlook for the business. The best reviews about LegalZoom have been left by employees working as Senior Tax Associate , Director and Senior Software Engineer .

Does LegalZoom pay their employees well?

According to anonymously submitted Glassdoor reviews, LegalZoom employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at LegalZoom. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at LegalZoom?

71% of LegalZoom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LegalZoom 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at LegalZoom?

Sales (43) , Sales Specialist (38) , Customer Service Representative (22) , Software Engineer (21) , Sales Representative (18) , Manager (17) , Senior Software Engineer (15) , Sales Associate (14) , Tax Associate (12) , Director (11) , Senior Tax Associate (11) , Document Specialist (10) , Account Manager (9) , Product Manager (9) , Retention Specialist (9)

What are the pros of working at LegalZoom according to real employee reviews?

"Great benefits and WLB." ((in 101 reviews)); "The people here are great and are like family" ((in 89 reviews)); "My team was great and I miss working with many of the folks in different departments." ((in 20 reviews)); "Work/life balance is good and WFH is allowed occasionally" ((in 16 reviews)); "Being able to work from home full time, with no expectation to go into any office at all is amazing." ((in 13 reviews))

What are the cons of working at LegalZoom according to real employee reviews?

"But it is shameful that the company positions the customer facing agent and their direct leadership against each other in this way." ((in 41 reviews)); "The product managers haven’t been creative enough to come up with a good solution because they aren’t creative." ((in 29 reviews)); "Poor communication and planning regarding updates and project rollouts." ((in 12 reviews)); "Blatant favoritism" ((in 11 reviews)); "Businesses change but this was during the 6 weeks of training before hitting the floor so it threw everyone off." ((in 8 reviews))

What are employees saying about LegalZoom layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LegalZoom layoffs and their outlook for job security at LegalZoom in 2026.

What are the top reviewed LegalZoom locations?

Austin , Glendale , Los Angeles , Mountain View , San Francisco , New York , Houston , Chicago , Dallas , Sherman Oaks , Beaverton , Round Rock , Frisco , Texas City , California City , Reno , Seattle , Philadelphia , Cresskill , Jersey City , Caldwell , Grayslake , Virginia Beach , Gilbert , Phoenix , Anchorage , Raleigh , League City , Weslaco , Eureka

LegalZoom reviews

4.0

71% would recommend to a friend

(915 total reviews)

Jeff Stibel

79% approve of CEO

68% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Compensation and benefits

4.0

Culture & values

4.0

Work/Life balance

3.7

Senior management

3.7

Career opportunities

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 915 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

915 reviews

5.0

May 6, 2024

Great experience

Product manager

Recommend

CEO approval

Business Outlook

Pros

Exciting energy, good compensation / benefits, nice people, strong leadership and interesting balance between optimizing the core business as well as placing new bets

Cons

Nothing particular comes to mind

LegalZoom Response

2y

Thanks for your feedback!

4.0

May 6, 2024

Thank you, LegalZoom!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Being able to work from home full time, with no expectation to go into any office at all is amazing. It's even better that my leader is not a micromanager! The development that I've received here at LegalZoom has been invaluable. I appreciate all of the opportunities to grow & learn, & it feels nice to be heard & respected by my peers, cross-functional partners, & leaders. It's also amazing to hear the business cascades from senior leadership, which shows their dedication to communication & transparency.

Cons

Things tend to pivot more often than not, which can be frustrating for some, but I love that it keeps me on my toes & keeps my job interesting! Despite being a 20+ year-old company, LegalZoom's infrastructure hasn't quite caught up to their growth yet. There are still processes that could be automated but are still manual, which can be frustrating for new hires. LegalZoom also lacks standard operating procedures, which can make onboarding difficult. Just like anywhere, leadership can vary depending on your function. I've heard horror stories from some teams but also dream management practices from other teams. Since we are remote, there is this unspoken "wish" that cameras are on. Although my team is pretty flexible & I have no personal qualms about it, LegalZoom is not a remote environment where everyone is always off camera.

LegalZoom Response

2y

Your feedback is greatly appreciated. It helps us understand what we're doing well and where we can make enhancements.

5.0

May 6, 2024

The Best Company I have ever worked for!

Sr. manager, operations

Recommend

CEO approval

Business Outlook

Pros

Culture - People First Compensation - Competitive Diverse Progressive Growth Opportunities

Cons

I do not have one con to list!

LegalZoom Response

2y

Feedback like this is what we strive for. We appreciate you fellow Zoomer for sharing.

Viewing 646 - 648 of 915 Reviews

Jobs at LegalZoom

Senior Executive Assistant

Staff AI UX Product Designer

Principal Visual Designer

Principal Visual Designer

Product Marketing, Senior Market Research Manager

LegalZoom

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Great experience

Thank you, LegalZoom!

The Best Company I have ever worked for!

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